Jobs and Careers

IT Field Communications Specialist II / III / Senior

United Statesfull_timeVerifiedPosted 12 Jun 2026

About the role

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

IT Field Communications Specialist II / III / Senior

At APS, the IT Field Communications Specialist plays a vital role in keeping our enterprise and field‑based systems connected, resilient, and operational. This role ensures that critical communications assets are properly installed, maintained, and improved so energy services remain reliable—even during disruptions. By supporting disaster recovery efforts and addressing design challenges directly in the field, this position helps APS continue delivering dependable power to communities across Arizona.

What Your Day Would Be Like:

Install, maintain, and support enterprise and field‑based communications equipment to ensure reliable service delivery
Identify design gaps in the field and modify or redesign solutions to improve performance and reliability
Maintain and troubleshoot technical assets, restoring services quickly when issues arise
Support disaster recovery efforts by redesigning traffic routing to restore communications and minimize downtime
Coordinate and direct third‑party vendors or partners when escalated support is needed

Who We’re Looking For:

Experience installing and maintaining enterprise or field‑based communications systems
Ability to identify design deficiencies and develop practical redesigns in real‑world environments
Hands‑on troubleshooting skills with a focus on restoring service and reliability
Experience coordinating with third‑party or vendor support teams during escalations
A self‑directed, dependable professional who works well independently and in collaboration with others

Minimum Requirements

IT Field Communications Specialist II

Equivalent to a high school diploma
PLUS two (2) years related experience troubleshooting and repairing metering and control systems.
Proven experience working on all types of supervisory equipment used by APS.
Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks.
Knowledge of the functionality of control schematics.
Demonstrated experience in substation design concepts/practices relating to substation control.
A thorough understanding of protection, metering, and control concepts.
Familiarity with electronic circuit fundamentals.
Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications. Ability to travel statewide, work outdoors, and work overtime.

IT Field Communications Specialist III

Equivalent to a high school diploma
PLUS five (5) years related experience troubleshooting and repairing metering and control systems.
Proven experience working on all types of supervisory equipment used by APS.
Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks.
Knowledge of the functionality of control schematics.
Demonstrated experience in substation design concepts/practices relating to substation control.
A thorough understanding of protection, metering, and control concepts.
Familiarity with electronic circuit fundamentals.
Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications. Ability to travel statewide, work outdoors, and work overtime.

IT Field Communications Specialist Senior

Equivalent to a high school diploma
PLUS seven (7) years related experience troubleshooting and repairing metering and control systems.
Proven experience working on all types of supervisory equipment used by APS.
Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks.
Knowledge of the functionality of control schematics.
Demonstrated experience in substation design concepts/practices relating to substation control.
A thorough understanding of protection, metering, and control concepts.
Familiarity with electronic circuit fundamentals.
Demonstrated personal computer skills includi