Senior Business Systems Analyst - Workday Platform

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Position: Senior Business Analyst – Workday

Location: San Jose, California or Remote within United States

The Senior Business Analyst – Workday Platform, is  accountable for creating and delivering scalable and impactful technology solutions to enable our People & Culture (HR) function. This individual will lead and drive the implementation, integration and optimization of the HR technology stack in alignment with the vision of the HR programs, business processes and policy strategies. This role will be working with primary applications such as Workday, Greenhouse ATS, and related applications. The ideal candidate will have deep process understanding of HR operations and be hands-on with Workday platform configurations, integrations and extensions.  They will have the ability to drive enhancement projects, architect efficient processes and systems, build consensus and provide direction across stakeholders. They are a hands-on subject matter expert capable of delivering the technology solutions required to solve complex business challenges.

Responsibilities/What You’ll Do:

• Meet with business leaders, decision-makers, and end users to understand problem statements and gather requirements.  Facilitate these discussions at both detail and summary levels.
• Be a thought partner to the business team and IT in designing highly scalable solutions.
• Lead HRIS system related projects, enhancements, and process redesigns, coordinating schedules and actions across business and IT stakeholders.
• Partner with business stakeholders to ensure that the project roadmap continuously reflects business priorities as projects and business needs change
• Manage HR platforms with supporting data integrations and system authentication, ensuring system stability, security and privacy compliance, design for scale and expeditious resolution for high-impact issues.
• Facilitate configuration evaluation and work to ensure consistent, efficient use of each module, and innovative use of technology
• Develop detailed test plans, test scripts, and execute testing to deliver a thorough, bug free solution.
• Build and execute detailed implementation plans including discovery, design, QA/test, deploy and support leveraging agile methodologies
• Use data to analyze issues, categorize defects and prioritize enhancement efforts
• Respond proactively to user questions/issues and implement new processes or improve existing ones. This includes interacting with cross-functional business units to define requirements and understand both upstream and downstream processes and system changes and impacts 
• Documents systems, processes and planned changes for both IT controls as well as business user and executive communications
• Maintain strong relationships based on trust and transparency with primary business stakeholders and cross functional teams.

Qualifications:

• Minimum 4+ years of functional and technical experience in implementing, managing and optimizing Workday systems in a live environment, including proficiency in: Onboarding, Performance, Talent, Succession, Core HR, Compensation, Absence & Time Off, Security, Integrations/EIB, Core Connectors, Workday Studio.
• A plus if the candidate has proficiency in: People Analytics, Extend, Learning, Payroll, Benefits, Prism Insights, Time Tracking.
• Minimum of 8 year of IT industry experience in complete software development life cycle process including System Analysis, Process Design, Testing, Implementation and Documentation
• Strong understan