Assistant Director, Residential Experience

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The Assistant Director for Residential Experience serves as a key member of the Residential Life & Dining Services leadership team and is responsible for leadership and management of either the FYRE (First Year Residential Experience) or PULSE (Plymouth Upper-Level Student Experience) communities at Plymouth State. Reporting to the Executive Director of Residential Life, Dining Services, & Community Standards, the Assistant Director is a 12-month, full-time, live-on position responsible for selection, training, and supervision of 4-6 live-in professional and/or graduate level staff members. In addition, this position leads one or more of the departmental committees (e.g. student staff recruitment and retention, student staff training and development), collaborates with strategic campus partners, and participates in an administrator on call rotation.

Duties/Responsibilities

Supervision (45%)

• Directly supervise 4-6 professional and/or graduate level live-in staff on all aspects of their work.  This includes clearly communicating expectations, evaluating work, providing individualized professional development, and conducting reviews of each individual staff member.

• Serve on the Residential Life & Dining Services Senior Leadership Duty Rotation, providing support and guidance to Residence Education staff for elevated student crisis situations (evenings and weekends), including academic breaks.

Leadership and Education (40%)

• Provide exceptional leadership and interpersonal skills with the ability to work in a new, challenging, and emerging direction within the University.

• Development, implementation, operations, and assessment of FYRE (First Year Residential Experience) or PULSE as part of the department’s comprehensive community development model that that supports co-curricular engagement and academic success for students

Policy (5%)

• Develop and update Residential Life Policies and Procedures

• Participate in the student conduct process by following up on critical incidents, hearing individual cases, hearing appeals, and serving on panels.

• Ensure departmental compliance with applicable laws, including, but not limited to, Title IX and the FERPA; exercise best practices with regard to the maintenance of confidential student information.

Administration (5%)

• Serve on departmental and campus committees related to the residential student experience.

• Work a flexible work schedule due to evening and weekend programs and events, particularly during peak times of year related to residence hall move-in and staff training programs.

• Possess the ability to work independently and as a member of a group in addressing strategic priorities, particularly relevant to developing and executing goals and objectives.

• Perform other duties as assigned

Finance/Budget (5%)

• Provide feedback for departmental processing and expenditures, ensuring consistency with the departmental, campus, and USNH policies and guidance.

Minimum Acceptable Education & Experience:

• Master’s degree.

• 3 years’ professional experience

• A completed master's degree in Higher Education, Student Affairs Administration, Counseling, or a related field or an equivalent combination of education and experience

• Significant progressive experience in housing & residential life, student leadership programs, or a related higher education field

• Experience supervising professional and/or graduate-level staff members

• Demonstrated knowledge base and ability to address residential student success

• Demonstrated skills in management, administration, oral and written communications, budgeting, interpersonal relationships, short- and long-range planning, problem-solving, creativity, and critical thinking

• Demonstrated foundational knowledge of student development and understanding of current trends in the field of housing & residence life

• Ability to manage multiple projects simultaneously and demonstrate the ability to be flexible and adaptable to meet the needs of a diverse and dynamic environment

• Experience serving in a residential on-call structure.

Preferred Qualifications: