Associate Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Associate Account Manager to join our team in Honolulu, Hawaii!

WHAT YOU’LL DO:

• Manage a small book of assigned accounts
• Attend any required training sessions and courses to maintain skills and licensing requirements
• Process certificates of insurance for the team
• Scan and attach all mail/correspondence in AMS for the team that were not processed by the operations team
• Respond to customer emails and phone calls as assigned and if licensed
• Copy and assemble proposals
• Address policy change requests by processing endorsements
• Check policies ensure each policy is delivered to the customer within 30 days of receipt
• Review and verify renewals and issue invoices
• Increase revenue by crossing selling and writing new business
• Duties are done in a team environment
• Other duties or special projects may be assigned

WHAT YOU’LL NEED:

• Bachelor’s Degree (BA/BS) with six (6) months of office experience, or high school graduate with a minimum of one (1) year of office environment experience
• Basic understanding of insurance and business terminology
• Fluent with Microsoft Windows, Office 365, Word, and Excel
• AMS360 experience or skills to learn software program at an accelerated ability
• Exceptional telephone demeanor
• Must have excellent customer service and interpersonal skills

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid time off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.