Maintenance Worker

This full-time position works 7:00 am - 3:30 pm.

Summary:
Provides direct support services to members of the Maintenance Operations Team, Facilities Support and Construction Department. Maintains and repairs building systems and equipment applying basic skills in plumbing, painting, carpentry, and vehicle maintenance. May act as primary point of contact for emergency repairs on second shift and/or major events.

Essential Duties and Responsibilities:
• Assists various tradesmen, such as plumbers, carpenters, electricians, painter, HVAC, irrigation technicians, vehicle mechanics in the performance of all aspects of their assigned tasks and functions. Provides related maintenance and repairs in absence of primary trades person or during periods of high demand.
• Demonstrates good judgment in determining the best course of action to make repairs especially on the second shift when contacted by Security to address emergency situations including plumbing leaks and/or power outages.
• Assists with spring start up and winter shut down of all water features and provides daily services and chemical treatment.
• Responds to service calls on second shift in a timely and professional manner.
• Makes repairs to office furnishings and/or move offices equipment, computers and supplies, recycling and warehousing.
• Performs cleaning of all roofs, gutters, and path drains.
• Maintains inventory of critical supplies such as light bulbs, and pool chemicals and will schedule deliveries and pick up parts and materials as required.
• Participates in set up and take down of all major exhibits, functions, and special events and responds to all second shift emergency requests.
• Operates various types of lift equipment for warehousing, maintenance, set up and take downs for events and festivals (note: training is provided for appropriate usage instruction).
• Collects, packages and arranges shipping of various recyclable items including bulbs, batteries, and other building components.
• Ensures that all applicable safety standards are followed: informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them. Adapts or modifies work methods to reduce hazards.
• Reports all accidents, injuries and near-miss accidents immediately.
• Meets expected attendance guidelines.
• Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
• Behaves and communicates in a manner that promotes and fosters a culture of teamwork and cooperation, within our division and throughout the Garden, with co-workers, supervisors/managers, volunteers, visitors and employees.
• Performs other duties as assigned.

Core Competencies
• Communication – Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations.
• Collaboration – Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.
• Accountability – Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues’ concerns.
• Problem Solving – Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions.
• Stewardship – Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours.

Qualifications/Experience:
• Minimum of one (1) to three (3) years’ experience in general maintenance.
• Knowledge of various trades with emphasis on basic vehicle mechanics, plumbing, irrigation, painting, light carpentry and electrical.
• Ability to safely operate a wide variety of equipment including fork truck, lift equipment and hand tools.
• Must handle, store and maintain critical supplies such as pool chemicals and light bulbs.
• Must wear appropriate personal protective equipment and comply with lock out tag out procedures.
• Knowledge of acceptable safe work practices including the use of various fountain chemicals; lock out/tag out procedures, the proper use of ha