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Patient Service Representative - Alzheimer’s and Dementia Care (ADC) Program, Westwood
UCLA HealthFully On-Sitefull_timeVerifiedPosted 3 Jun 2026
💰 $86,980/yr($60,720/yr – $86,980/yr)
About the role
General Information
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Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8:00am-5:00pm
Posted Date
06/02/2026
Salary Range: $30.36 - 43.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
31051
Primary Duties and Responsibilities
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The Patient Service Representative for the Alzheimer’s and Dementia Care (ADC) Program provides direct support to assist patients living with dementia and their caregivers. Major duties include, but are not limited to:
- Acting as a liaison between patients, caregivers, physicians, and the interdisciplinary ADC Program team;
- Assisting patients and caregivers in accessing services within the health system
- Facilitating communication with referring physicians
- Referring patients and caregivers to appropriate health system resources
- Scheduling patients for new patient and follow up appointments
- Providing follow-up through telephone and EPIC/Care Connect.
Salary Range: $30.36 - $43.49/Hrly
Job Qualifications
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Required
- Skill in setting priorities which accurately reflect the relative importance of job responsibilities
- Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
- Ability to creatively integrate competing demands into a productive working environment.
- Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
- Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health, specifically with patients living with dementia and their caregivers
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