Senior Supervisor - Baggage Handling System (BHS) Operations - SLC Airport

About Oshkosh AeroTech, an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

Join Oshkosh Aerotech as a Senior Supervisor, overseeing daily operations and management of the Baggage Handling System (BHS) at a major airport facility. This leadership role is responsible for coordinating multi-shift teams, ensuring operational continuity, safety, and compliance with TSA and airport regulations. The Senior Supervisor will act as a key liaison between shift supervisors, site leadership, and airport stakeholders, ensuring optimal performance in a 24/7 environment. 

OUR BENEFITS 

Joining Oshkosh Aerotech means becoming a valued member of a dynamic team with a comprehensive benefits package, including medical, dental, vision coverage, 401K, and more! 

YOUR IMPACT 

• Lead and coordinate the daily operation of the BHS across all shifts, ensuring maximum system availability and performance. 

• Manage, schedule, and support the performance of shift supervisors and operational staff. 

• Identify operational bottlenecks or system alarms and escalate unresolved or critical faults to Site Manager. 

• Support the planning and execution of maintenance activities with minimal impact on system throughput. 

Safety & Regulatory Compliance 

• Enforce adherence to OSHA, TSA, airport, and company safety procedures. 

• Conduct and document safety audits, hazard assessments, and risk mitigation plans. 

• Ensure staff compliance with use of PPE and other safety protocols. 

• Lead and document incident investigations; perform root cause analyses and ensure corrective actions are implemented. 

Team & Stakeholder Communication 

• Serve as the primary point-of-contact for escalated operational issues with airlines, TSA, airport operations, and internal departments. 

• Collaborate closely with the Site Manager and peers to align daily operations with contractual service-level agreements (SLAs). 

• Participate in shift handovers, team briefings, recruiting efforts, and performance reviews. 

System Monitoring & Reporting 

• Monitor BHS status using SCADA or PLC-based control systems; analyze trends and address anomalies. 

• Ensure accurate and timely documentation of work orders, shift logs, fault logs, and reports. 

• Assist in developing KPI reports and performance metrics  

• Propose process and technology improvements based on operational data. 

Availability & Flexibility  

• Provide on-call support 24/7 and work varying shifts, including nights, weekends, and holidays as operational needs dictate.  

• Participate in scheduled and ad-hoc meetings, training sessions, airport tours, and audits.  

• Perform other duties as needed 

MINIMUM QUALIFICATIONS