Patient Access Representative

Job Family:

Patient Access General

Travel Required:

None

Clearance Required:

None

What you will do:

• Toggling multiple systems & applications

• Remote patient registration

• Census Reconciliation- Hospital vs. Patient registration data

• Patient Identification/Demographic updates

• Insurance verification, mapping correct plan codes to insurance types

• Hold codes- Identify and Hold encounters pending follow up

• Resolving Unbilled encounters

• Electronic communications- Provider, Medical Record request

• Attend team daily huddles; to received and provide process report performance outcomes

• Performance/Productivity- Daily/Weekly huddles MS Teams

 

What you will need:

• High School Diploma/GED or 3 years of relevant equivalent in lieu of diploma/GED

• 0-2+ years relevant experience in healthcare with knowledge of any of the following within billing and collections, medical insurance claims procedures and documentation, patient care charts and histories, patient registration procedures and documentation.

 

What would be nice to have:

• Familiar with Insurance payer portal

• Realtime Insurance eligibility verifications