Business Rules Analyst Senior

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, and Charlotte, NC. Relocation assistance is not available for this position.

Gathers and analyzes internal business requirements by means of interviews, workflow analyses and facilitated discussions with users. Translates users' business requirements into detailed functional designs for development, testing and implementation. Applies methodologies and prepares detailed specifications and related documentation.

What you'll do:

• Designs and modifies application rules and configurations to facilitate business user needs. Serves as liaison to IT to ensure adequate execution of business user needs.
• Serves as Subject Manager Expert for systems supported in business functions, to include researching data lineage and managing end-to-end data integration points for source to target of financial data.
• Leads teams on project management, system change management, business rules and analysis and development, product development, product maintenance, service delivery and changes to existing systems/applications.
• Coordinates and manages project enhancements to benefit business users.
• Ensures change control processes and procedures encompass and/or adhere to enterprise or industry guidelines or standard methodologies.
• Reviews post implementation documentation for lessons learned and recommends procedural or process updates for future initiatives.
• Facilitates and designs business testing to ensure adequate user performance across system supported.
• Provides domain expertise in development of creative solutions for business requirements or product offerings; advises on strategic and tactical solutions.
• Works with LOBs, vendors, and other internal resources to define business requirements and coordinate system enhancements to achieve LOB, CoSA or enterprise objectives.
• Analyzes options to determine best course of action to resolve or prevent future system outages or production issues.
• Presents recommendation and implements required actions.
• Provides guidance to staff and assists management with workflow/workload schedule.
• Summarizes insights from analysis and use findings to develop business rules.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of experience consulting with customers/collaborators, understanding business needs, and translating needs into requirements and prescribing technology solutions, including 3 years of experience in cost benefit analysis methodologies and tools; OR Advanced degree in Information Management, Information Studies or related field with 4 years of experience consulting with customers/collaborators, understanding business needs, and translating needs into requirements and prescribing technology solutions, including 1 year of experience in cost benefit analysis methodologies and tools.
• Demonstrated experience gathering and authoring Business Requirements and solutions for projects.
• Advanced written, verbal, and presentation communication skills, interpersonal skills, and solid attention to detail.
• Proven knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources.

What sets you apart:

• Experience designing business processes to leverage workflow technology
• Extensive experience using the SAFe development methodology
• Solid understanding of the financial services regulatory environment
• Familiarity with legal technology, and fundamental legal concepts, terms, and/or processes
• Familiar with SQL, Snowflake, and/or other programming languages/data warehouse platforms
• US military experience through military service or a military spouse/domestic partner [optional]

Compensation r