Vehicle Service Worker I-II

Salary Range

$21.84 - $30.65

This is a great time to join Santa Cruz METRO!

Salaries are on a six-step salary range schedule with 5% increases yearly. Typical placement on this position is made at the first step of the salary range. Upon successful completion of probation, the second step shall be paid.

Definition:
Under general supervision, a Vehicle Services Worker I performs a limited range of unskilled vehicle service and shop maintenance duties while learning to perform the full scope of journey-level work; cleans and maintains departmental equipment; maintains a variety of service records, and performs related work as required.
 
Example of Duties and Responsibilities:
The duties listed below represent the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is related or a logical assignment to this class.

• Cleans and maintains departmental equipment.
• Vacuums, sweeps and/or mops interior of buses and other Santa Cruz METRO vehicles.
• Empties trash receptacles on buses.
• Washes Santa Cruz METRO vehicles.
• Operates automated bus washing equipment.
• Cleans windows in Santa Cruz METRO vehicles.
• Checks fuel, lubrication, coolant, and hydraulic system fluid levels and replenishes as necessary.
• Checks tire wear and inflation.
• Maintains proper service records, including all fuel, oil and hydraulic fluid used on equipment.
• Completes reports on all service work performed.
• Performs general housekeeping duties in garage and equipment yard.
• Posts and removes internal advertising and notice materials from buses.
• Drives Santa Cruz METRO buses and vehicles between yards for servicing as directed.
• Performs related work as required

Minimum Qualifications:
Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:
Education, Training, and Experience:
One (1) year of experience servicing automotive, agricultural and/or construction equipment.
 
LICENSES AND CERTIFICATES:
A valid California Driver's License will be required at the time of appointment and throughout employment.
 
Must be able to obtain and maintain a current, valid California Class B Driver's License with P Passenger endorsement.
 
Distinguishing Characteristics:
Vehicle Service Worker I is the Entry/First working level class in the series.  An incumbent in this class performs the routine vehicle service and shop maintenance tasks to maintain Santa Cruz METRO vehicles and equipment.  This class may be distinguished from the higher level class of Vehicle Service Worker II because an incumbent in the latter class performs the full scope of journey-level work.
 
Employment Standards:
Knowledge of:

• Automotive maintenance nomenclature.
• Safe work practices.
• Proper use of lubricants and fuels.
• Standard vehicle service procedures.
• Types and usage of cleaning products.
• Application and proper use of cleaning tools, equipment, and supplies.
• Methods of maintaining information in digital or hard copy files.
• Methods of prioritizing, planning and organizing work.
• Time management techniques.
• Customer service techniques.
• Basic mathematics including percentages and basic statistics.
• The effective use of modern office equipment, personal computers, and applicable standard business software. 

 
Ability to:

• Read, interpret, and apply Santa Cruz METRO policies, procedures, and regulations.
• Understand and follow oral and written instructions.
• Use a variety of cleaning equipment, supplies, solvents, and other chemicals safely in the performance of work.
• Follow established safety practices.
• Operate vehicle servicing equipment.
• Maintain records and control systems with accuracy and attention to detail.
• Input data into a database.
• Adhere to established work schedules and timelines.
• Use good judgment and discretion when performing assignments.
• Effectively balance multiple assignments simultaneously.
• Utilize standard office equipment and computer software and learn to use specialized Santa Cruz METRO software if assigned.
• Communicate clearly and effectively in both oral and written form.
• Establish and maintain effective working relationships within the department and with other divisions, departments, agencies, suppliers, vendor