Energy Program Technician I- Mayor's Office of Human Services

Salary Range:  $40,462.00 - $43,355.00 Annually 

Our Benefits                                       

The city offers a comprehensive benefits package which includes medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits  

Get to Know Us 

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits plans. We are excited to have you as a part of the City of Baltimore Team!               

Job Summary:  

An Energy Program Technician I conducts intake, reviews applications to determine eligibility for energy assistance, or conducts energy conservation education workshops. Work of this class involves no supervisory duties or responsibilities.

Incumbents receive moderate supervision from a technical superior. Employees in this class work a conventional workweek. Work is performed in an office where normal working conditions are encountered. Work requires minimal physical exertion.

Minimum Qualifications:       

 On or before the date of filing the application, each candidate must:  

Education: Have a high school diploma or GED certification.  

AND 

Experience: Have one year of experience in performing energy assistance, customer service, or human services work.

OR 

Equivalency Notes: Have an equivalent combination of education and experience.

**APPLICATION DEADLINE: Please submit your application no later than 12:00 AM on the closing date to be eligible for consideration. 

Knowledge, Skills, & Abilities: 

• Knowledge of office practices and procedures.

• Ability to perform basic mathematical computations such as addition, subtraction, division and multiplication.

• Ability to locate and retrieve information from a variety of sources and compile data following general directions.

• Ability to maintain comprehensive filing systems and confidential records.

• Ability to utilize basic computer skills – email, database entry and review, reporting and locating and opening files.

• Ability to deal effectively with program vendors and utility representatives, program clients, the public and co-workers.

• Ability to communicate effectively orally and in writing.

• Ability to conduct energy conservation workshops and demonstrations.

• Ability to interpret documents and forms.

• Ability to recognize and maintain confidentiality of client information and work materials.

• Ability to establish effective working relationships with applicants, social service agencies and others.

Background Check                                        

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

Probation 

All persons, including current City employees, selected for this position must complete a mandatory six-month/1-year probation. 

Eligibility 

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.                                                             

Education Accreditation 

Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. 

Sele