Outbound Lead

Job Description:

Position Overview:

This role is a skilled and detail-oriented outbound shipping lead to oversee our outbound operations on second shift (5:30PM – 2:00AM).

The outbound shipping lead will be responsible for coordinating and optimizing the shipment of products to customers, ensuring timely delivery, and maintaining high levels of customer satisfaction.  Under the direction of the Outbound Supervisor, this position is responsible assisting in the management and operation of the warehouse including leading and giving direction to warehouse team members. 

Responsibilities: All matters listed herein are essential job functions. There may be other job functions which are essential, but not listed below.  Also, Terex may revise the description at any time deemed necessary.

• Maintain high customer satisfaction levels while ensuring high quality.
• Assist in managing the outbound shipping team, including scheduling, training, and performance management.
• Coordinate with internal departments, including warehouse, inventory, and customer service, to prioritize and fulfill outbound orders efficiently.
• Ensure compliance with shipping regulations and requirements, including customs documentation, hazardous materials handling, and shipping labels.
• Implement and maintain best practices for packaging, labeling, and loading/unloading procedures to prevent damage and loss during transit.
• To oversee, coordinate, and participate in the picking and shipping of customers’ orders.
• Measure and address the effectiveness of team member performance.
• Control and organize order distribution and warehouse flow.
• Communicate position expectations to team members.
• Ensure housekeeping duties as assigned to keep the warehouse/shipping areas clean, safe and organized.
• Maintain emails with a maximum of 24 hour response time during working hours.
• Complete data Entry and Systems Updates.
• Perform other duties as needed.

Basic Qualifications:

High School Diploma or GED.  Three years’ experience in warehouse environment. Minimum of one year experience in a lead role.  An equivalent combination of education, training and experience may be substituted (minimum three years’ experience).

Preferred Qualifications:

• Computer skills including Microsoft Windows programs (i.e. Word and Excel).
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Proven experience in outbound shipping management
• Ability to work under pressure and meet tight deadlines in a fast-paced environment.
• Excellent interpersonal and communication skills.
• Strong organizational and time management skills.
• Proven experience in coordinating and directing operations.
• Highly efficient supervisory techniques and skills.

Working Conditions:

• Ability to move parts and material up to 50lbs. in a fast-paced warehouse   environment.
• Able to stand for long periods of time.
• Ability to bend and lift throughout the day, manually unloading and loading merchandise.
• Ability to work at heights (up to 22 ft high on cherry picker)
• Ability to bend and stoop repetitively.
• Ability to work in varying temperatures.
• Ability to go up and down mobile stairs on a consistent basis all day.

The base rate for this position is an hourly rate of $22.00 to $26.50 per hour. In addition to base pay, this position is eligible for a performance bonus. All eligible Team Members will be offered health insurance (medical, dental, vision, Rx), life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs.

If you are interested in an open position but feel you may not meet all of the preferred qualifications, we encourage you to apply.

 Terex Overview: At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are a $4.0 billion publicly traded global manufacturer of materials processing and aerial work platform products and services. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.