Director - Microsoft Cloud & AI Solution Architecture (Communications, Media & Technology)

Key Responsibilities:

Maximize Account Engagement

• Engage as a trusted C-suite advisor to shape and advance Microsoft Cloud and AI transformation opportunities in partnership with WWT account and services sales teams, with an emphasis on Communications Service Providers, Telecommunications, Media, Entertainment & Gaming
• Proactively identify and qualify high-impact transformation opportunities that align with customers’ Cloud and AI strategies
• Collaborate across WWT solution areas to craft integrated, outcome-driven strategies that position WWT as the Microsoft partner of choice
• Lead cross-functional teams to architect scalable, secure, and high-performing Microsoft Cloud and AI solutions that support enterprise transformation goals

Solutions Leadership

• Work with WWT account teams to educate on Microsoft Cloud and AI capabilities and drive business development and sales 
• Work with Sales engineers/Cloud consultants to review and validate understanding of customer requirements and translate initial scope into actionable items 
• Build relationships across the organization to scope and deliver cross-functional and cross-domain solutions such as Digital, Security, AI, Analytics, Automation, and Enterprise Architecture 
• Spearhead the strategic design of innovative solutions by leveraging deep knowledge of the evolving technology landscape and maximizing internal WWT capabilities
• Actively pursue business opportunities at large, complex customers; work with clients and internal WWT Teams to develop and negotiate statements of work, including project scope, deliverables, timelines, and costs. 
• Partner with delivery and sales leadership to ensure solutions seamlessly transition from proposal to execution, enabling rapid value realization and measurable business outcomes
• Develop a trusted partner relationship with Microsoft technical sales leaders, expanding opportunities across accounts and regions

Market and Thought Leadership

• Represent WWT as an industry thought leader in executive client forums, industry events, and strategic roundtables, particularly within the Microsoft ecosystem and across GSP industry forums including MWC, NAB, and key Telco/Media/Gaming executive events
• Provide competitive and market intelligence to shape WWT’s strategic positioning and future solution development
• Drive increased client engagement and pipeline growth by serving as a visible industry leader who influences strategic buying decisions

Technical Leadership

• Serves as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships
• Deliver with strong analytical, quantitative, and conceptual thinking skills and effective interpersonal and communication skills to ensure successful client projects & team performance
• Represent WWT’s technical expertise to team members and customers through an in-depth knowledge of Microsoft Cloud and AI technologies
• Maintain expert level knowledge on WWT solution offerings and industry cloud technologies including the completion of assigned courses and relevant certification exams when applicable. 
• Stay current with emerging technologies and advancements within existing technologies 

Qualifications:

• A minimum of 15 years progressive experience in a related field required
• A minimum of 10 years of experience selling, scoping, designing, deploying, and/or implementing Microsoft Cloud and AI technologies aligned to industry best practices
• Experience working and consulting on large scale transformation within segments of WWT's Global Service Provider (GSP) business - CSP (communications service providers) telecommunications, media, entertainment & gaming
• demonstrated relationships or engagement history with large telco, media, or gaming companies - including experience navigating procurement, regulatory, and technical complexity in those environments
• Bachelor’s Degree in a related field (i.e. Computer Science, Information Systems, or Engineering)
• Deep expertise consulting on large scale transformation with enterprise customers in Healthcare, Life Sciences, Oil & Gas, Retail, or