Carbon Product Associate / Client Success Associate

Application Deadline:

09/26/2024

Address:

401 9th Avenue SW, Suite 1930

Job Family Group:

Capital Mrkts Sales & Service

BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets

BMO Radicle is advertising for 3 open positions with a common skills and experience profile across the Credit Development Service, to be based in either a specific technical product portfolio (e.g. Methane, Low Carbon Fuels, Carbon Capture & Storage) or the Client Success team (working directly with internal stakeholders and corporate clients) to deliver successful carbon offset instruments.

The Credit Development Service is responsible for delivering on a range of carbon offset products across several portfolios, to deliver outstanding value and client service to BMO Radicle’s clientele. The ideal candidate thrives in a collaborative team environment, can meet immediate needs while planning for the future and strives for continuous improvement.

Candidates are preferably based in Calgary, AB but we encourage you to apply from wherever you are, including the U.S.

What kind of team member we are looking for (and what kind of team you will be joining):

• Detailed, and interested in the technical aspects of everything

• Curious, savvy, and ready to take on novel tasks and projects

• Calm and honest in the face of multiple deadlines and drivers

• Open-minded and willing to learn new tasks and initiatives

• A solution-oriented initiator, and a driver of change and progress

More about the teams

Client Success Team 

The Client Success Team’s objectives are to deliver an exceptional client experience to maximize client retention, enhance and inform the success of new and existing product development, and drive consistent revenue growth from existing products. 

Portfolio Teams 

The Product Portfolio Teams each manage a portfolio of profitable emission reduction/removal monetization products across their lifecycle from ideation, piloting, scaling and sunsetting in alignment with firm-wide and Credit Development Service strategies, and in collaboration with Client Success, Operational Excellence & Technology, Sales, and other business units. 

Core expectations and responsibilities of the role

• Be client obsessed – understand that our clients are at the center of everything we do, and build systems, structures, tools and product collateral that optimizes our clients’ experience  and meets or exceeds the expectations

• Ability to manage competing priorities effectively and work both independently and collaboratively as needed

• Be an active member of a motivated, engaged, and positive team environment.

• Collaborate with system users and stakeholders to be able to understand challenges with existing processes and continually work towards better processes and systems

• Provide mentorship to junior team members, helping to shape their professional progression.

• Contribute to project verification activities, including addressing technical and client-related questions/ issues identified by third-party verification bodies

• Analyze and QA/QC data, execute on program monitoring, reporting, and auditing requirements

• Provide technical (technological, regulatory, project management) insight to assist the scaling of carbon credit development products by identifying risks and opportunities

Experience and Skills:

• Minimum of 5 years of experience in greenhouse gas reduction projects, carbon credit markets, emissions management, and/or related fields

• Proven experience with project management/implementation success across multiple stakeholders and/or jurisdictions

• Strong technical, engineering or scientific background (chemical/mechanical engineering, petroleum engineering/diploma, environmental sciences/engineering, instrumentation, environmental chemistry, etc.) or demonstrated economics experience in environmental commodities markets

• Strong written and verbal communication skills across cross-disciplined and cross-functional stakeholder groups

• Understanding of all stages of the product development and offset credit development lifecycle (including ideation, business planning, credit delivery, and all other related stages)

• Ability to review technical carbon offset policy documentation and extract and document key informati