Associate Director, Facilities & Engineering Operational Quality Assurance (Hybrid)

Job Description

The Associate Director, Facilities & Engineering Operations Quality Assurance is responsible for providing quality support and oversight for Facilities Operations and Engineering programs at Vertex Cell and Genetics Therapies sites.  These include the Facility and Equipment Preventive Maintenance and Calibration program, and facility control programs such as Critical Alarm Management, and Pest Controls programs.  This roll serves as a trusted advisor to the site operation business partners and provides compliance guidance, collaboratively working with the business partners to gain a better understanding of their needs and facilitate resolution of quality issues in a timely manner.  This role will report to the Director of Quality Validation and Engineering within the Vertex Cell and Genetics Therapies QA group.

Key Duties and Responsibilities:

Operations – Facilities and Engineering Operations Support

• Responsible for providing quality oversight and support ensuring compliance with standards and practices are maintained across all internal Vertex CGT manufacturing sites for the following:
• Facilities and Equipment Preventive Maintenance and Calibration Program
• Support annual plant shutdown and other planned area shutdown activities, including providing guidance on containment and other controls to minimize impact on cleanroom spaces, provide technical support and strategy for return to service cleaning, testing, and GMP release of the facility
• Support the generation of metrics for monitoring KPI and communicating those to senior management and cross-functional stakeholders.
• Review/analyze the effectiveness of the program, identifying gaps and opportunities for improvement.
• Support quality event investigations of out-of-tolerance calibration activities ensuring robust product impact evaluation, effective root cause analysis and corrective actions.
• Support the approval and extensions of CMMS work order records and associated supporting documents for preventive maintenance, calibration, and system change management records.
• Responsible for oversight to ensure tactical execution of program requirements are carried out in compliance with Vertex standards and procedures.
• Facility Control Programs (Critical Alarms Management and Pest Control)
• Responsible for supporting program and associated electronic system change management.
• Partner with cross-functional partners to ensure periodic trend reports are completed and reviewed on time, any emerging trends are identified and investigated, and robust corrective actions are implemented.
• Provide oversight for the facility control programs, including the qualified critical system monitoring and alarm system (Environmental Monitoring System, EMS), and pest control program, Responsible for ensuring the tactical execution of program requirements are carried out in compliance with Vertex standards and procedures.
• Responsible for monitoring and tracking performance metrics and trends for supported programs; including the development and presentation of metrics to site leadership and management review forums.  Maintain team dashboards for assigned programs.

General Quality Support

• Serve as standing member or provide ad hoc support to the Facilities and Equipment Process Owner Network (PON) initiative.
• Provide QA support for the implementation of process improvements and establishing program KPI.
• Participate in risk identification by performing gap analysis, determining robust corrective actions, and risk communication.
• Serve as Quality Lead or provide support for projects of varied size and complexity that may include large CAPEX projects for a new GMP manufacturing facility with associated support utilities, manufacturing, and laboratory systems to small OPEX project for new system implementation or modification existing system.  
• Foster cross-departmental collaboration within project teams to ensure alignment and timely resolution of issues.
• Provide compliance oversight and support of quality system and associated records which may include change controls, deviation investigations, and associated CAPA and effectiveness checks.  Responsible for identifying risks and communicating gaps to GMP process/systems.
• Participate in the change control review meeting and collaborate with customer groups to ensure quality systems are monitored and established metrics are met. 
• Responsible for biennial review and approval of assigned department and cross-functional processes for continuous improvement.
• Lead compliance walkthroughs of the site and help drive the closure of any observations.
• Lead/participate in process optimization workstreams, continuous improv