About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

• Responsible for assisting physician, PA or NP with clerical duties, patient flow/care, procedures, scheduling hospital and ambulatory admissions.
• Schedules and enters diagnostic tests and procedures into orders management system, following all appropriate workflows.
• Responsible for coordinating required testing prior to admission and ensuring all information and consents are on site for patient’s admission/procedure.
• Arranges types and distributes surgery schedule.
• Accurately completes any/all necessary forms for the patient.
• Effectively communicates problems, concerns or issues to the Supervisor and/or Manager appropriately and promptly.
• Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
• Reviews and updates medication list and accurately documents known allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
• Employs appropriate and timely use of Tasking in EHR..
• Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
• Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
• Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste
• Maintains proficiency with department specific equipment troubleshoots and reports malfunctions promptly.
• Facilitates transition of care to UCC/Hospital.

General Job functions:

• Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures.
• Arranges for specialty equipment/ services as needed.
• Interacts with outside vendors / contracted services as needed.
• Demonstrates understanding of submission of necessary documents for hospital and our patient procedures.
• Verbalizes procedure for collection of pre-admission testing data.
• Demonstrates a working knowledge of insurance and pre-certification requirements.
• Demonstrates working knowledge for rescheduling and canceling procedures.
• Logs surgical procedures as needed.
• Establishes and maintains a positive working relationship with physicians and nursing staff.
• Other job duties as required.

Physical Job Requirements:

• Pushing and pulling, taking frequency and weight into consideration.
• Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.
• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes ability to maneuver body while in place.
• Dexterity of hands and fingers.
• Balance is maintained during climbing, bending and/or reaching.

• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Environmental Risks:

• Chemicals, Chemotherapy and Fumes
• Loud noises
• Vibration
• Extreme temperatures
• Confined spaces