Technical Representative

Description

Description: The Technical Representative will provide on-site liaison support between the supplier (customer) and the manufacturing plant. This position is a full time position. This position is located in San Antonio, Texas. This position may require to work overtime on occasion.

Job Accountabilities:

• Notify Quality Engineer responsible about reject products, materials and equipment that does not meet specifications in accordance to standard operating procedures
• Identify and pursue Technical Representation opportunities with current customers and new customers. Provide regular updates on sales opportunities.
• Assure timely feedback of inspection results to appropriate personnel
• Evaluate problems and make recommendations for improvements to upper mgmt.
• Prepare and verify testing equipment according to the standard operating procedures
• Promote safe work practices and adherence to company operating procedures
• Perform specialty tests as needed
• Liaison support between customer and plant.
• Ensure calibration of inspection equipment prior to its use
• Assist with secondary operations as needed
• Driving containment and closure of Supplier Process SQE concerns
• Collaborating with triage process to drive quick containment of emerging issues
• Driving reduction in supplier Quality Rejects (QRs), Stop Shipments (SS), PPM, and warranty at priority suppliers
• Active participation in Plant Incoming Quality (IQ) and Vehicle Quality Review (VQR) Meetings
• Coordinating on-site Supplier Representatives
• Providing input to monthly plant Quality Team and operations manager
• Collect data and email to Corp office
• Initiate new customer representation opportunities
• Communicate results and issue to Quality Engineers and Upper Mgmt.
• Inspect and measure materials and dimensions of components to verify conformance using approved measuring instruments and optical devices
• Ensure all data provided to Corp office is accurate and sent timely.
• Submit Customer liaison reports to Customer and corporate office weekly

**The company reserves the right to add or change duties at any time

Pay Rate: $20 per hour

Schedule: Monday-Friday with overtime

Requirements

Job Qualifications/Requirements:

• Must be familiar with working with automotive trim
• Education: High School Diploma or equivalent substitute
• Experience: 1-3 years of automotive experience required, with 3-5 years preferred
• Must have previously worked in an automotive plant

Skills:

• Ability to present oneself as well as the company in a professional manner
• Ability to take initiative and problem solve
• Excellent verbal and written communication skills
• Excellent phone etiquette required
• Excellent organizational and prioritizing skills
• Proficient in the use of a personal computer and corresponding programs
• Extensive Knowledge of Adobe Acrobat, MS Word, Excel, MS Outlook. Also knowledge of Photoshop is preferred
• Attention to detail
• Interpersonal skills and customer service skills required