Registered Nurse Triage Nurse Home Care

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-21797

Facility:

LOC0028 - 30 Reservoir Park Drive30 Reservoir Park Drive Rockland, MA 02370

Department Name:

SSH VNA Team 2

Status:

Part time

Budgeted Hours:

0

Shift:

Varied Shifts (United States of America)

Under the direction of the Clinical Manager – works weekend shifts assisting team leader and scheduling. Completes triage of incoming calls from patients/families/caregivers and assists with prioritizing clinical visits

 

Compensation Pay Range:

$52.53 - $52.53

 

1. Scheduling
Schedules and prioritizes eve /weekend/holiday nursing visits according to patient acuity and the most appropriate nurses on each shift

a. Independently schedules, prioritizes and assesses the effectiveness of nursing visits completed.

b. Considers the workload of the available nursing staff in scheduling visits.

c. Recommends and implements scheduling changes as appropriate.

d. Identifies changes in visit frequency/planned visits on the weekend report

e. Utilizes the productivity standard for staff eve/weekend and per diem nurses


2. Supervision
Assists in providing direct clinical supervision to weekend and per visit nurses

a. Assists in the orientation and training of new staff to weekend/holiday operations with regard to visit assignment and completion, documentation requirements, and Agency policy procedure.

b. Identifies educational needs and helps to establish and educational opportunities

c. Acts as a clinical resource.

d. Evaluates nursing staff performance as directed, and in accordance with Human Resource policies.

e. Oversees clinical services during weekend/holiday shifts

f. Demonstrates and communicates knowledge of Department Policies and Procedures.

g. Ensures that the provider staff are able to safely and effectively perform care.

h. Ensures that provider staff demonstrate knowledge of child developmental growth and disability processes.

i. Ensures that all multidisciplinary services are provided on a timely basis.

j. Ensures that all appropriate visit–related data is communicated inter departmentally.

3. Intake
Receives new patient referral information, on the eve/ weekend/holiday shift, completing the referral through appropriate inquiry and identification of patient needs.

a. Determines patient billing sources and appropriate reimbursement mechanism when information is available

b. Assists to educate the staff to the requirements of each payor.

c. Schedules the referral visit to the most appropriate nurse if an immediate weekend/holiday visit is necessary. Ensures that the patient is visited in a timely manner.

d. Ensures that the referral is included on the weekend/holiday report.

e. Ensures that all medical equipment and lab tests are orders, per MD, taking into consideration patient need and the payor source.

f. Coordinates with staff to provide timely, current patient information to insurance Case Managers as documented on authorization requests

g. Seeks guidance and direction, if necessary, from the On Call Manager or the On Call Administrator.

4. Communication
Communicates and collaborates with other members of the healthcare provider team, as needed on the weekend/holiday shift, to obtain and clarify orders or to discuss changes in the patient condition.

a. Ensures that all appropriate services are referred and involved in the patient case in a timely manner.

b. Recommends and assists the provider to access the appropriate area of service within the organization or community.

c. Recommends and assists the provider to access and order appropriate medical equipment and laboratory tests according to the appropriate payor source.

d. Ensures that all unplanned visits are appropriately responded to.

e. Ensures that planned and unplanned HHA orientation visits are scheduled for on–site nurse/HHA/patient introductory home visits.

f. Serves as a triage nurse for patient, physician, family inquiries. Receives inquiries via pager on eve/ weekends/holidays 8 AM to 4:30 PM or 1 PM to 9 PM.

g. The weekend/holiday report will be completed at the end of each weekend/holiday episode. The report will be specific as to clinical and administrative events.

h. Adjusts and assigns unscheduled visits as required

i. Uses hand-off report mechanism to provide next shift/case manager w