Director, Talent Acquisition

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.   Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.

The Director of Talent Acquisition will lead Pie’s internal recruiting team in hiring the best possible talent to Pie. This is a key leadership role that will, in partnership with the SVP, People and Talent, also be responsible for continuing to build our capability to make data-informed talent decisions across the business, developing and optimizing Pie's talent acquisition workflow and tech stack. This role will build high-trust collaborative relationships across a dynamic organization, lead and support a portfolio of team and organizational initiatives, and contribute to Pie’s overall talent strategy and the vision. 

How You’ll Do It

• Build a Recruiting Culture to Grow Pie’s Talent Density
• Hire, train, develop and support Talent team leads and the team as a whole to effectively deliver against Pie’s talent strategy with a focus on growing organizational talent density.
• Build best practices and drive talent initiatives to success within the Talent team and across the organization.
• Team Management
• Manage the talent acquisition function and processes, including team members and leaders in the department, instilling the team with the vision, tools and skills to deliver against the organizational mission.
• Responsible for team member development and success in delivering results to the organization.
• Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Drive gathering and reporting of data insights, KPIs and key outcomes
• Responsible for developing and owning the annual roadmap for the Talent team, and implementing the means to measure outcomes and results across all facets of talent acquisition.
• Identify meaningful metrics and develop reporting to optimize processes, identify opportunities, hire the best possible talent and create the best possible stakeholder and candidate experience.
• Provide reports concerning hiring trends, turnover rates, candidate feedback, etc., across the People & Talent team, the Pie Executive Team and all Pie leaders.
• Manage processes and user experience
• Drive the interview process with urgency and provide leadership oversight of logistics coordination, scheduling, and managing ATS workflows. 
• Ensure an excellent candidate and stakeholder experience. 
• Engage and manage agency partner relationships as needed.
• Design a “Best in Class” Candidate Experience that stands out in the talent  brand marketplace, and that creates a memorable experience for both candidates hired and released from the process.
• Develop and implement recruiting plans to fill open requisitions while minimizing cost per hire. 
• Manage and administer talent management efforts and employee referral programs. 
• Identify, attract & hire great talent
• Work with Talent Brand to develop and implement Pie’s talent brand strategy, executing on key initiatives as assigned. 
• Articulate our vision as an employer and train internal and external teams to source, interview, and hire the best talent for the role.
• Technology and vendor management
• Oversee Pie’s ATS with a mindset of continuous improvement, evidence-based and data-supported processes, and universal stakeholder experience, solving for the needs of our broad stakeholder group.
• Manage contractual relationships with placement agencies, contract recruiters (retained and contingent), job boards, job fairs and various internet job search websites for posting requisitions and surfacing candidates.

The Right Stuff

• A high school diploma or GED is required. A bachelor's degree or equivalent experience with some college coursework is preferred.
• A minimum of 5+years experience managing a talent acquisition team.
• A minimum of 8-years experience working in talent acquisition, people operations, and/or talent management. 
• Advanced communication (written, verbal and presentation) skills to deliver complex information effectively and align people with the needs of the project/team.
• Advanced problem solving skills. Ability to anticipate, analyze and solve highly complex and nuanced problems by evaluating complex variables and applying analytical and critical thinking skills to cross functional projects. Capable o