Luxury Fashion & Timepiece Manager - Jared Jewelers - Pointe at North Fayette

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At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

LUXURY FASHION AND TIMEPIECE MANAGER

Title: Luxury Fashion and Timepiece Manager                                      

Reports To: General Manager or Assistant General Manager in their absence

Reporting to this Position:

Basic Function:

The Luxury Fashion and Timepiece Manager is a supporting management position within Jared Jewelers stores. This position will achieve store and individual sales goals by providing superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands. This position will be responsible for overseeing fashion and timepiece sales performance, fashion and timepiece merchandise launch executions, implementing fashion and timepiece product education provided by Signet, and developing training plans to improve areas of opportunity for store as a whole.

Minimum Requirements:

• Meet or exceed three of the five performance standards. Sales must be one of the three.

• No Code of Conduct written counseling within the past six months.

• DCA certified.

• Minimum six months with company or similar experience level with another company.

• Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score.

Responsibilities:

Serve guests and promote store and personal sales (40% time allocated)

• Consistently attains sales and performance standards, special event and store promotion results.

• Promotes an environment of total guest satisfaction by making the guest’s shopping and jewelry needs the first priority.

• Provides an exceptional guest experience by keeping with the guest’s agenda and providing proper follow-up by utilizing the Clienteling system.

• Consistently monitors the flow of guests and assists with matching the appropriate team member with the guest.

Supervises fashion merchandise categories (diamond fashion, gold, and color) and timepiece brands and effectively train all team members on fashion merchandise and timepieces (50% time allocated)

• Oversees the implementation and administration of fashion and timepiece merchandise, including sales performance, promotions, incentives, launch executions, visual display and merchandising, while also attaining sales and product knowledge on other merchandise categories throughout the store.

• Develops and maintains complete knowledge of all fashion and timepiece merchandise, becoming the Subject Matter Expert, to effectively train all team members on the features and benefits, quality, value, warranties, services, and procedures associated with each fashion and timepiece brand and collection.

• Operates as a point of contact with vendor partners and is responsible for successful completion of all vendor trainings, eLearnings, and incentive submissions for the store.

• Reviews weekly fashion and timepiece reporting and evaluates areas of opportunity regarding each fashion and timepiece brand and collection. Coordinates with the management team to develop effective training plans to improve behaviors relating to merchandise sales, standards performance, and guest experience.

Collaborates and assists with Management Team (10% time allocated)

• Collaborates with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling’s, updates related to all pertinent information about team members.

• Communicates to the General Manager all pertinent information relating to team members including personnel and security concerns, merchandising needs, etc.

• Responds to guest complaints and issues in a prompt and courteous manner in partnership with the General Manager.