VP, Product Management

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Vice President of Product Management for Revenue Cycle Management (RCM) is a strategic leadership role responsible for driving the development, enhancement, and execution of RCM product strategies. This position requires a deep understanding of healthcare revenue cycle processes, technology trends, and customer needs. The VP will collaborate with cross-functional teams to deliver innovative solutions that optimize revenue, improve operational efficiency, and enhance customer satisfaction.

Essential Job Functions

• Define and prioritize RCM product features based on market research, customer feedback, and business goals.
• Lead cross functional teams to design build and launch new products and enhancements to solutions
• Collaborate with internal stakeholders and external vendors to understand their technology needs and provide solutions that meet those needs
• Define and prioritize the product road map ensuring it aligns with the company’s overall strategy
• Conduct market research and competitor analysis to stay up to date on industry trends and advancements
• Develop and maintain partnerships with key technology vendors to ensure the company's technology platform remains cutting edge
• Manage and motivate a team of product managers and technical staff to deliver platform enhancements and new products on time and within budget
• Monitor product performance, analyze data, and iterate on features to drive continuous improvement
• Provide leadership and direction to the technology platform team, setting goals and expectations, and creating a culture of continuous improvement and innovation

Employment Qualifications:

Desired Work Experience

• 10+ years of experience in technology product management, including 5+ years in healthcare technology
• People Leadership Experience
• Proven track record of leading cross functional teams to deliver complex technology solutions

People Leadership Experience

3 to 5 Years

Desired Education

Bachelors Degree or Equivalent Experience

Preferred focus: Healthcare or Business

Other Preferred Knowledge, Skills and Abilities

• Strong understanding of revenue cycle processes, healthcare technology, payer/provider interactions.
• Familiarity with healthcare compliance regulations (e.g., HIPAA, CMS)
• Excellent written and verbal communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders
• Ability to think creatively and outside the box to solve complex problems
• Ability to lead and motivate a team, set goals and expectations, and create a culture of continuous improvement and innovation

Job Competencies:

• Product Strategy & Vision - Develop and articulate a comprehensive product strategy aligned with company goals, market trends, and customer needs. Lead the creation and execution of a product roadmap for that drives innovation and market leadership.
• Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.
• Coaching & B