Senior Product Designer, Admin & Trust

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Job Category

User Experience

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are hiring a Senior Product Designer to help craft the future of administration and managing Slack at scale across all plans. Admins are responsible for essential aspects across all of Slack's features to make sure Slack works smoothly for their end-users. At Slack, we strive to make the administration features simple, flexible, and easy to use so admins can be confident that Slack meets their organization's settings, security, and compliance needs. Designers serve a vital role here: from creating the experience of new features, to the craft and finish of every detail in the product. We appreciate designers who think deeply, speak clearly, love collaboration and feedback, and have an excellent collection of animated gifs.
At Slack, we have a positive, diverse, and encouraging culture — we look for people who are curious, inventive, and work to be a little better every single day!

What you'll be doing

• Focusing on projects to help our customers administer Slack across all plans with a focus on scaling up to large enterprise customers with a focus on clear and comprehensible information architecture, building best in class patterns, and improving the experience to customer needs for our largest customers.
• Ensuring the Slack’s design organization is delivering consistent, cohesive, and accessible work to their cross functional partners through advocacy, evangelism, and investing in robust documentation of our design system.
• Ideation and prototyping to improve the the lives of administrators and scaling
• Reviewing, auditing, and critiquing your peers design work through open office hours and asynchronous workflows.
• Work cross-functionally with Product and Engineering partners to represent the design team, facilitate design discussions, ensure quality implementation, and play an active role in prioritization and planning.
• Work in the open, comfortably sharing your contributions to solicit feedback from your peers, executives, and cross functional partners.

What you should have

• 4+ years of experience in an individual contributor role, on a Product Design team with a focus on building experiences for enterprise SaaS tools and dashboards.
• Designed intuitive user experiences that translated complex configurations into simple, guided workflows.
• An outstanding portfolio, showcasing excellent application of product ideation, user centered experiences, and visual design execution.
• Demonstration of experience and knowledge of building usable, accessible, and scalable designs solutions that solve for a wide array of administration archetypes.
• Examples of varying approaches of rapidly prototype concepts individually through design tools, or in close collaboration with engineers, with the goal of bringing alignment of stakeholders of proposed solutions.
• A well displayed understanding of dependencies between design, client and backend technologies and standards.
• Experience that leverages using and maintaining design systems that are used in parallel by designers and engineers.
• Collaborating and coordinating across multiple teams and their respective cross-functional partners

Nice to have:

• Experience in an Enterprise SaaS tool or designing for scale.
• Experience working with security, compliance, or analytics features
• Working on personal projects that demonstrate prototyping with code or building your own applications.

Application Requirements: Submit a résumé with portfolio links showcasing design systems work and commerce experience. Submissions without portfolios will not be considered.

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