Patient Financial Services Intern [College summer COACH Internship]

Status

Full-Time

Standard Hours per Week

35

Job Posting Category

Internship

Job Posting Description

COLLEGE COACH Summer Internship: Patient Financial Services Intern 

Who we are 

Boston Children’s Hospital (BCH) is currently ranked as the #1 children’s hospital in the nation by U.S. News & World Report. It provides comprehensive and specialized care for infants, children, and adolescents and is a leader in pediatric research, contributing to significant advancements in medical science. BCH also offers a specialized programs and services, including cariology, neurology, oncology, and orthopedics. The hospital is affiliated with Harvard Medical School and plays a key role in training the future pediatric healthcare professionals. BCH’s family-centered care emphasizes a holistic approach, providing extensive support services for families so they have comprehensive care and support through their medical journey. 

The opportunity 

The College COACH summer internship is a paid program running from Monday, June 9-Friday, August 8, 2025. In addition to on-the-job training and work experience, the program includes workshops and additional development programs. College students will work 35 hours/week. 

Patient Financial Services - working with one of three managers who lead interesting work between patient families, our clinical departments, and insurance companies to ensure access to care and payment to our system. 

What you’ll do 

• Help the team update our tools and systems! 

• We have a few projects in mind, such as researching and implementing electronic payments from about 200 health plans, helping our patient families enroll in MyChart, learning how we electronically verify patients health coverage and more.  

• This team works to ensure families across the U.S. can be seen at Boston Children's and the interns will have the opportunity to be part of our daily huddles and feel the impact of the work we do everyday. 

• This position is hybrid 

What you’ll get 

• Understand how hospitals and insurance companies work together to ensure access to care. 

• Obtaining a realistic understanding of the focus on patient experience, patient access, and payment all require focus and a unique set of business challenges. 

• Get to know the people, process, and technology in our daily work. 

Who you are 

• You are an undergraduate college student interested working in healthcare 

• Basic Microsoft - excel to keep track of information not necessary to do analytics.  

• Most important is a positive attitude, willingness to dive into any challenge, ask for help. 

Recruitment process 

• Internship opportunities: We aim to have all summer internship opportunities posted by February 28. They will be posted on a rolling basis as managers determine their availability to host an intern.  

• Resume review & interviews: Applications will be screened, forwarded to managers as appropriate, and interviews will be scheduled. 

• Offer decision: We will follow up within one week of your interview.  

• Onboarding: Those selected for the internship program will complete onboarding by May to ensure a smooth start to the program. 

Office/Site Location

Boston

Regular, Temporary, Per Diem

Temporary

Remote Eligibility

Part Remote/Hybrid