Senior Account Manager, MedComm

Company Description

EVERSANA INTOUCH® is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success. 

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH TTC, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International. 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.   

Job Description

What Does a Senior Account Manager, MedComm Do?

The Senior Account Manager role will support the MedComm group and will be responsible for managing all aspects of medical communications projects from inception to completion, including but not limited to scientific content development, conference engagements, data visualization, Key Opinion Leader engagement, speaker program development and training, advisory boards, virtual and live educational events and innovative omnichannel educational initiatives. The Senior Account Manager leads tactical execution of integrated medical communications plans with an understanding of the agency/client relationship. This role must be able to develop and incorporate strategic planning skills within the overall context of account management.

The Senior Account Manager works alongside Account Management leads, Project Management, Medical, Creative and Subject Matter Experts (SMEs) to apply data and insights to produce solid project plans. As a contact for client and/or agency partners, this role also contributes to the development of tactical plans and acts as day-to-day support on broader strategic efforts alongside the Account Supervisor and/or Account Director as well as the VP lead.

The Senior Account Manager is accountable for identifying and meeting client needs and aligning internal processes to ensure successful initiation, management and execution of all initiatives in which they are involved. This includes leading client presentations, participating in status meetings, facilitating internal project meetings and kick-offs, as well as participate in a highly engaged cross-functional team.  Also includes writing recap contact reports and communicating with internal team members and external clients.

Qualifications

What Are We Looking For?

• Bachelor’s degree in marketing, related field or equivalent education plus professional experience required
• Approximately four to six years of related industry experience, preferably in medical communications, or on client-side brand team, consultative, advertising agency and/or pharmaceutical experience
• Strong, applied experience in marketing and advertising with expertise in digital and print execution, understanding of marketing and digital strategy, as well as media and technology
• Ability to establish and maintain a strong knowledge of client organizations, products, disease states and medical communications
• Strong client relations skills with proven customer satisfaction
• Proven ability to manage projects to successful and collaborative completion
• Sound analytical skills
• Supervisory and staff development skills
• Financial acumen
• Ability to oversee multiple projects and priorities simultaneously
• Strong problem-solving skills
• Excellent interpersonal skills