Principal-Sales Operations Kinetic Business

Kinetic provides high-speed broadband Internet, phone service, and Digital TV packages to residential customers as well as products and services for small, medium, and large businesses, and government agencies. www.GoKinetic.com

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About the Role
As Principal, Sales Operations (Kinetic Business), you will play a pivotal role in shaping and optimizing the processes, tools, and governance frameworks that drive sales success across our customer-facing segments. You will be a senior individual contributor partnering with leaders in Sales, Go-to-Market, Product, Marketing, Finance, and Customer Operations to create a more streamlined and effective sales environment. Your work will directly impact forecasting accuracy, pipeline health, and seller productivity as we continue to evolve our customer-centric sales model for New Acquisition, Base Management, and SLED.
What You Will Do
• Design, implement, and continuously improve the Kinetic Business sales operating model across all customer segments, ensuring alignment with strategic objectives.
• Establish and uphold robust sales governance, including rules of engagement, territory and account coverage, streamlined handoffs, and clear escalation paths to accelerate revenue generation.
• Collaborate with Sales Leaders to develop and maintain standard operating procedures that promote consistency and excellence across regions and teams.
• Lead the rationalization and standardization of booking rules, clearly defining motion boundaries and implementing controls for auditability and compliance.
• Champion end-to-end process simplification, partnering with Sales, Order Management, and Operations to enhance the lead-to-order and quote-to-cash experience.

Do You Have
• Deep experience in sales operations, business process optimization, or a related field.
• Proven ability to collaborate with cross-functional stakeholders and influence without direct authority.
• Strong analytical and problem-solving skills, with a track record of driving measurable improvements in sales effectiveness.
• Excellent communication, organizational, and project management abilities.

Even Better
• Experience supporting sales teams in fast-paced, customer-centric, or technology-driven environments.
• Expertise in building and scaling sales operating models for multiple customer segments.
• Familiarity with territory design, sales governance, and process automation best practices.
• A passion for driving operational excellence and empowering teams to achieve ambitious goals.


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Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.


Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.


Notice to Non-U.S. Citizens:Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@uniti.com as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.
Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal