General Transaction Processing Representative II- SHIFT & SBO ELIG

Job Description:

Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a business unit supporting a broad range of customer activities such as check depositing and document processing.

The Role

As Senior Representative, General Transaction Processing, you will provide transaction services to each of Fidelity’s distribution channels. In doing so, you will support Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise.

The Experience & Expertise You Bring

• High school diploma
• Minimum one-year experience in a data entry related role
• Check processing experience preferred
• Excellent communication skills
• High attention to detail
• The ability to accurately key between 8,000-10,000 keystrokes per hour
• Able to effectively multi-task
• Flexible and highly adaptive to change
• Ability to learn and apply knowledge to make effective processing decisions
• Managing queue work and check reconciliation processes
• Reviewing deposit instructions and ensuring each transaction is executed appropriately
• Making timely and accurate deposits, regarding high-risk exception functions
• Please note we are hiring for a weekly shift from Sunday-Thursday per week. Shift hours  will be 7:00AM ET – 3:30PM ET

The Team

Inbound processing provides imaging, data entry and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity’s ability to provide a superior customer experience.

Certifications:

Category:

Transaction Processing

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.