Service Technician - Pollock Orora

 

 

At Orora, we believe our packaging touches lives and together, we, together as a team, deliver on the promise of what’s inside. From custom packaging design and packaging materials, to prototype development and manufacturing, packaging automation and equipment, kitting and fulfillment, global sourcing, and full service warehousing and logistics, our packaging consultants develop cutting-edge, innovative solutions that take a product from concept to consumer.  It is with this passion and commitment to innovation, we believe in hiring and developing the very best talent by living our core values of Teamwork, Passion, Respect, and Integrity every day.  These core values define who we are and how we operate. They shape the way we work with each other, with our customers, and with our communities. Every day, we deliver packaging solutions that exceed our customers’ expectations while solving complex problems as a team.  We believe that all team members (irrespective of their role or level), should aspire to distinctive leadership behavior, as we continue to deliver on the promise for our customers, shareholders and each other. Leadership is not tied to a job title, i.e. you don’t need to be accountable for a team to be considered a leader.

 

 

Service Technician

Pollock Orora is seeking a Service Technician. 

 

Summary of Role and How You’ll Fit In

This position is responsible for the servicing and/or tracking of machines and parts.

 

This position reports to: Operations Manager

Location: Grand Prairie, TX

FLSA Status: Non-Exempt

 

Key Responsibilities

• Responsible for the maintenance and repair of customers’ equipment as required.
• Responsible to maintain service vehicles inventory stock. Properly separating the stock inventory and expense items, with appropriate item numbers.
• Request parts to replenish the inventory for the vehicles and/or to service a customer machine.
• Responsible for completing the TSWO in it’s entirely, to ensure proper billing and allocation of stock.
• Set-up demo equipment in showroom.
• Prepare customer sample packages per salesperson request.
• Responsible for turning in the completed TSWO to the office on a weekly basis.
• Performs other duties and/ or responsibilities as assigned.

 

Requirements

Qualifications:

 

Education and Experience:

• High School diploma or General Education degree (GED)

 

Knowledge, Skills & Abilities:

• Knowledge of electricity, schematics, and PLC’s.
• Demonstrate mechanical abilities
• Ability to read and comprehend instructions, product specifications and memos.
• Ability to write correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other employees of the organization.
• Must read, write and speak English.
• Ability to add and subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Reason ability to apply common sense and understanding to carry out instructions furnished in the following format written, oral or diagram form.
• Ability to resolve problems.
• Ability to use MS Office and PC skills.
• Ability to use RS Logix or equivalent ladder logic program and interface and alter programs running in PLC’s.
• Ability to use hand tools and major/minor power tools, and read schematics and use a multi meter.
• This position requires the ability to demonstrate the following competencies:
  • Business Mastery
  • Integrated Leadership
  • People Development
  • Change Management
  • Intellectual flexibility & technical acumen

 

Physical Demands & Work Environment

• Please refer to Job Analysis

 

The physical demands and work environment are representative of those a team member encounters while performing the essential duties.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Please reach out to careers@ororagroup.com for additional support and guidance

About Us

At Orora Packaging Solutions, we believe our packaging touches lives. Together, we deliver on the promise of what’s inside. We help customers develop optimized packaging solutions that transform the packaging experience. From custom packaging design and packaging materials to prototype development and manufacturing, packaging automation and equipment, kitting and fulfillment, global sourcing, and full service warehousing and logistics, our packaging consultants develop cutting-edge, innovative soluti