Senior Network Engineer
Southwest AirlinesAbout the role
Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
As a Senior Network Engineer, you’ll design, implement, monitor, and manage local and wide area networks to ensure reliable connectivity and maximum uptime for users. You’ll develop and document network configurations, support the installation of new network infrastructure, and maintain and upgrade existing systems as needed. This role supports network operations across remote airport stations and external buildings, including equipment configuration, circuit delivery, and ongoing performance monitoring to keep critical systems running smoothly.
Additional Details
This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, Wyoming, and Puerto Rico.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Oversee vendor management, partner governance, and oversight to deploy systems which are complete, designed and managed over life cycles while also guiding others
Identify problems proactively, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements
Monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes
Provide innovative solutions to proactively ensure the highest levels of systems and infrastructure availability in order to resolve escalations of high complexity
Create the platform strategy and road map in collaboration with Enterprise Architecture
Identify opportunities proactively to adopt emerging industry trends in collaboration with Enterprise Architecture
Meet commitments and deliverables as related to leading projects and/or project oversight
Provide technical development, mentoring, and guide the work of others
Create and follow Network/Traffic flow Diagrams
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Ability to analyze and resolve problems of high complexity
Expert knowledge of hardware components, systems, software, and networking technologies
Ability to mentor/guide others to perform troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas
Skilled in expert partnering, negotiation, and communication in working with Business Customers and Technology support
Expert knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and or work experience
Ability to prioritize effectively and take on multiple concurrent assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible self-work and/or the work of others
Ability to develop, present, and effectively communicate complex ideas and strategies in both technical and user-friendly language to a variety of audiences
Ability to work effectively in a fast-paced, team-based, Customer service-oriented environment with a high regard for hospitality
Skilled in troubleshooting, analyzing and resolving network traffic and issues
Preferred: Experience configuring and supporting Aruba SD‑WAN solutions
Preferred: Working knowledge of Cisco switching and
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