Sr Manager, Product Design, Core Member Journey

Dave is one of the leading US neobanks and a pioneer in financial services, using disruptive technology to provide best in class banking services to millions of members at a fraction of the cost compared to incumbents. The anchor of our banking value proposition, ExtraCash, provides up to $500 of short term, interest free advances to members within minutes of joining. The speed to value, access and pricing of ExtraCash compared to traditional overdraft sets us apart from incumbents and is a key to our strategy to efficiently acquire transacting Dave debit card members.
Who we are: Dave (Nasdaq: DAVE) is on a mission to build products that level the financial playing field. Our banking app helps millions of members bank, budget, find work, and access up to $500 advances without paying a fee.  With a growing suite of tools and services, we provide a superior banking experience for anyone living paycheck to paycheck. We’re looking for high performers to be part of our journey to bring access to financial opportunity for everyone.
About the team and role: 
Are you a design leader passionate about creating intuitive and impactful products? Join Dave as a Senior Manager, Product Design, Core Member Journey, and drive the strategy behind our flagship products, ensuring they are user-centered and aesthetically appealing.
As a strategic leader, you'll guide a talented team of designers. You will collaborate with Product, Engineering, Research, Data Analytics, Marketing, and Member Success teams to foster a culture of performance, innovation, and customer loyalty.We need an empathetic design leader eager to impact users' lives at scale. If you’re curious, committed to collaboration, a continuous learner, and have strong communication skills, this place is for you!

What you'll do:

• Manage a talented, diverse, inclusive team of product designers focused on business-critical initiatives.
• Deliver a connected, consistent, delightful customer experience spanning multiple product verticals (ExtraCash, Banking, and new product expansion).
• Shape the horizontal product roadmap for multiple product areas and teams, generating innovative solutions to serve member and business needs.
• Partner closely with product managers, engineers, content designers, user experience researchers, and product growth analysts to deliver high-quality experiences that meet our members and business needs.
• Oversee multiple projects and scale design resources accordingly, ensuring deadlines are met, your team is effective, and designers are set up for success by setting clear and measurable goals.
• Utilize data to advocate for the user and establish metrics for the success of design initiatives.
• Facilitate design thinking sessions with cross-functional partners (product, engineering, data, research, etc.)
• Develop design talent and contribute to a culture where designers grow in their careers with a sense of inclusion, belonging, opportunity, and altruism.
• Foster a strong, collaborative design practice within your team and throughout the Design org.
• Work with Design Operations to develop and implement new processes to deliver and manage high-quality work.

What you'll need:

• 8+ years of experience in Product Design
• 5+ years of leadership experience with direct reports under your guidance and leadership, including hiring and developing both managers and individual contributors
• 5+ years of experience working collaboratively with product, engineering, design, content and user research teams
• Demonstrated success in shipping top-of-the-funnel experiences
• Demonstrated people management and team development experience
• Bachelor’s degree (in related field preferred)
• Prior Financial Services experience is a bonus

The application window will be open until at least Wednesday, June 26, 2024. This opportunity will remain online based on business needs, which may be "met" before or after the specified date. 
Don’t let imposter syndrome get in your way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles.
Why you’ll love working here: At Dave, our people are just as important as our product. Our culture is a reflection of our values that guide who we are, how we work, and what we aspire to be. Daves are member centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual first company, team members can live and work anywher