Centralized Application Specialist- Texas Required

At Ambo Properties, we don’t just manage real estate — we lead with purpose. As a fast-growing, mission-driven property management and investment company, we’re committed to providing high-quality, affordable housing while fostering thriving communities. Our culture is people-first, performance-driven, and growth-focused.

Ambo Properties is expanding its Centralized Services Team to support property operations across our portfolio. As part of this growth, we are hiring a Centralized Application Specialist to manage application-related workflows at scale.

Role Overview

The Centralized Application Specialist is a high-focus, high-volume role responsible for managing resident application processing across multiple properties. This position is task-specialized—dedicated exclusively to application intake, review, follow-up, and system accuracy.

This role operates within a centralized, shared-services model and is not a property-level position. Accuracy, consistency, timeliness, and strong communication are critical to success.

Primary Responsibilities

Application Management (Core Function)

• Manage and process resident applications for multiple properties in OneSite.

• Review applications for completeness, accuracy, and required documentation.

• Follow up with applicants and site teams to resolve missing or incorrect information.

• Ensure applications align with company policies, affordable housing requirements, and compliance standards.

• Track application status, outcomes, and timelines to ensure timely progression.

Communication & Coordination

• Serve as a primary point of contact for applicants regarding application-related questions.

• Proactively follow up on applications and outstanding requirements by answering and returning phone calls and responding to emails within defined timeframes. This role is resident- and site-facing and requires consistent, professional phone communication.

Systems & Process Adherence

• Maintain accurate records within RealPage OneSite Leasing & Rents.

• Adhere to standardized centralized workflows and documentation requirements.

• Support continuous process improvements as application volume and needs evolve.

Work Structure

• This role will initially be fully remote. As the Centralized Services team continues to scale, there may be a future transition to a hybrid schedule that includes periodic in-person workdays or trainings as business needs require.

Required Experience

• 2+ years of experience in multifamily property management, administrative operations, or application processing.

• 1–2 years of hands-on experience with RealPage OneSite Leasing & Rents (New OneSite).

• Strong attention to detail and ability to manage high-volume, repetitive workflows without loss of accuracy.

• Ability to work independently while meeting defined timelines and performance expectations.

Preferred Qualifications

• Experience working in a centralized or shared-services model.

• Prior experience supporting leasing, screening, or application workflows at scale.

• Bilingual / Fluent in Spanish.

Compensation & Benefits

• Competitive salary

• Health, dental, and vision insurance

• Paid time off and sick leave

• Leadership development and internal growth opportunities

• A structured, team-first culture with clear expectations and support

• Direct impact on operational efficiency and resident experience