Operation Service Department-Financial Services Analysis-System & Risk-Associate/AVP

Introduction

Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

Overview

We are seeking a proactive and detail-oriented Associate or Assistant Vice President (AVP) to join our Custody Operations team, with a focus on strengthening our risk management framework, supporting system implementations, and driving operational efficiency. This role will be responsible for analyzing and monitoring operational risks across custody services, participating in system implementation projects including UAT testing and user requirement gathering, maintaining operational procedures, and generating risk and MIS reports. This is an excellent opportunity for an experienced professional with a strong analytical mindset and a passion for improving processes and mitigating risks within a dynamic custodian banking environment. The specific title and level will be determined based on the candidate's experience and qualifications.

Responsibilities

Risk Analysis and Monitoring:

• Identify, assess, and monitor operational risks across all aspects of custody services, including securities settlement, corporate action processing, withholding tax, and reporting
• Conduct risk assessments and gap analyses to identify potential vulnerabilities and areas for improvement
• Develop and maintain risk registers and track mitigation plans
• Investigate and analyze operational incidents to identify root causes and recommend preventative measures
• Monitor key risk indicators (KRIs) and escalate breaches or trends as appropriate

  System Implementation and UAT Testing:

• Participate in system implementation and upgrade projects related to custody operations
• Gather and document user requirements for new systems or system enhancements
• Develop test plans and scripts for User Acceptance Testing (UAT)
• Execute UAT testing, document test results, and track defect
• Collaborate with IT and vendors to resolve system issues and ensure successful implementations.

  User Requirements and Procedure Updates:

• Elicit, analyze, and document user requirements for system changes and new functionalities
• Translate business needs into clear and concise functional specifications
• Create, review, and update operational procedures, process flows, and knowledge base articles to reflect current processes and system changes
• Ensure documentation is accurate, comprehensive, and easily accessible to relevant teams

 Risk Reporting:

• Prepare and deliver regular risk reports to management, highlighting key risks, trends, and mitigation efforts
• Develop ad-hoc risk reports as needed to support decision-making
• Ensure the accuracy and timeliness of risk data

  MIS Reporting and Data Analysis:

• Generate and analyze Management Information System (MIS) reports to monitor operational performance, identify trends, and support risk management activities
• Develop custom reports to meet specific business needs
• Utilize data to identify opportunities for process improvement and efficiency gains

  Compliance:

• Ensure adherence to internal policies, procedures, and relevant regulatory requirements
• Participate in internal and external audits and compliance reviews as required
• Stay updated on changes in regulations and industry best practices related to custody risk management and systems

(For AVP Level):

• Lead and manage risk and system-related projects within Custody Operations
• Contribute to the development and implementation of the overall risk management strategy for the department
• Provide guidance and mentorship to junior team members
• Act as a key point of contact for risk and system-related matters
• Present risk and system updates to senior management

Qualifications

• Bachelor's degree in Finance, Business Administration, Information Technology, Risk Management, or a related field
• Minimum of 3-5 years (for Associate) or 5-8 years (for AVP) of relevant experience in custody operations, with a focus on risk analysis, system implementation, business analysis, or a related area within the financial services industry
• Strong understanding of custody operations processes, i