Senior Facilities Business Relationship Manager (Seattle)

Senior Facilities Business Relationship Manager (Seattle)

Company:

The Boeing Company

We are seeking a Senior Facilities Business Relationship Manager (BRM) - Level L. This position within our Global Real Estate and Facilities (GREF) organization serves as the business facing representative for all aspects of Enterprise Services at the Boeing Seattle Delivery Center, specifically for Boeing 737 Paint and Delivery Operations. While the primary work location is Seattle, Washington, this role requires regular domestic travel to remote locations affiliated with the business in the region, up to 25%.

As a Business Relationship Manager (BRM), you will act as a strategic partner to business leadership teams, embodying a culture of quality, safety, and service excellence. You will serve as the liaison between the Enterprise Services organization and our business partners, effectively communicating about facilities support activities and our overarching facilities strategy. Your role will require a deep understanding of the business partners' strategies, including production targets, new business capture, and financial objectives, and how these impact the facilities organization.

In addition, you will lead as a liaison between the Enterprise Services organization and business partners, supporting requests for studies and projects driven by their needs. You will gather requirements from the business and collaborate with our various Centers of Expertise (COEs) to identify optimal solutions. Your ability to facilitate reviews of these solutions with business partners for approval and alignment will be crucial, as will your collaboration with the COEs to ensure successful execution of the selected options.

The BRM role is integral to the annual budget development process, where you will identify business requirements and priorities, providing this information to our GREF organization. While this position may have few to no direct reports, proficiency in leading through influence is critical. You will partner closely with the service delivery COEs to ensure that business requirements are met. You will collect strategic insights about the businesses you support and work collaboratively with Enterprise Services leadership to identify strategies for enhancing our service organization and business capability.

Collaboration in strategic and operational planning with the executive team, COE partners, and operational leadership will be critical to your success. The GREF organization supports Boeing’s extensive domestic and international footprint as part of the Enterprise Services function, which also encompasses Indirect Supply Chain, Executive Flight Operations, and Executive Protection. As Boeing continues to grow, we are committed to building high performing teams and leaders with growth mindsets, anticipating and adapting to the needs of the company.

This position will integrate the services of Centers of Expertise: Engineering & Technology, Facilities Management, Global Real Estate, Planning & Asset Management, and Project & Construction Management. While the COE teams are responsible for delivering services, the BRMs ensure alignment on the right services and priorities for the businesses. This highly collaborative role within a matrixed organization requires excellent teaming, verbal and written communication skills, a commitment to service culture, and a proactive approach to overcoming challenges.

Position Responsibilities:

• Represent Enterprise Services on Business / Division Leadership teams

• Forge relationships with business leaders and partner for best value / best of Boeing solutions for business teams

• Participate on business capture teams to identify real property requirements and to help identify solutions

• Collaborate with other Business Relationship Managers to identify synergies across the Enterprise to provide more value to the business

• Identify, develop, and implement Lean strategies to simplify service delivery and the service experience for our business partners

• Drive and influence change; demonstrate leading through influence, leaning in to candid conversations

• Lead, motivate, consult, and support teams and managers in conflict management, collaboration, culture & talent development

• Responsible for the related facilities budgets at all regional locations

Basic Qualifications (Required Skills/Experience):

• Bachelor's degree or higher

• 3+ years of experience as a customer facing focal or strategic business partner/leader

• 3+ years of experience in teaching, coaching, developing others and owning commitments

• Experience developing and managing