Program Manager I - Community Pharmacy

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Program Manager I - Community Pharmacy

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Ambulatory Pharmacy-Pharmacy

                      

Job Code

T26193

                     

Shift

Days

                       

Schedule

7:00am-4:00pm/8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Pharmacy Program Manager plays a key role in ensuring seamless operations across our Community Pharmacy enterprise by managing pharmacist scheduling and, at times, pharmacy technician assignments. This position supports new hire training, PTO requests, and the float schedule to maintain smooth workflows at all locations, while also assisting with operational projects as needed. Working closely with leadership and pharmacy teams enterprise-wide, this is primarily a behind-the-scenes support role rather than a patient-facing position. The ideal candidate will bring a strong background in retail pharmacy and a collaborative, detail-oriented approach to driving operational excellence.

A caregiver in this role will work Monday through Friday from 7:00am to 5:00pm.

A caregiver who excels in this role will:  

• Develop, implement, manage, and maintain operational systems and activities. 
• Serve as a liaison with all levels of the organization and outside community. 
• Manage multiple priorities and projects with competing deadlines. 
• Allocate time to meet completion requirements. 
• Serve as a coach and mentor for other positions in the department. 
• Review and monitor adherence to Human Resources policies and corporate compliance procedures. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor's degree in Business Administration, Healthcare Administration or related field 
• Two years of experience in project management, data analysis and systems training
• OR High School diploma/GED and six years of experience may substitute for the degree requirement 
• OR Associate’s degree and four years of experience may substitute the Bachelor's degree requirement
• OR Master’s degree and one year of experience may substitute for one year of experience

Preferred qualifications for the ideal future caregiver include:  

• Experience in a healthcare setting
• Strong retail pharmacy experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/        

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• Ability to travel throughout the hospital system

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System adm