Sr Trade Account Manager

GROW WITH US:  

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME:

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control  -IQ technology — an advanced predictive algorithm that automates insulin delivery.

But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at https://www.tandemdiabetes.com/

WHEN & WHERE YOU’LL WORK: 

Remote: This position is fully remote and open to candidates within the United States.  Equipment for the role will be provided and training will occur virtually. 

A DAY IN THE LIFE:

The Sr. Trade Account Manager is responsible for developing and maintaining relationships with assigned customers and accounts with the priority of meeting and exceeding Tandem’s business objectives. This role serves as a liaison between Tandem and assigned accounts, providing feedback and communications in both directions. The. Sr. Trade Account Manager is also responsible for forecasting, strategic planning, and operational problem resolution.  This position develops and cultivates relationships to support the new business growth and optimize current business.

• Develop relationships with account leadership on a regional and national level to ensure attainment and retention of market share, sales plans, and profitability.
• Establishes stable, long-term contractual relationships that are efficient and predictable, including negotiating distributor contracts, pricing, service levels, and deliverables.
• Works collaboratively with the US Market Access, Marketing, Sales, Finance, HR, and others to develop, set and execute dual channel strategies.
• Creates, manages, and coordinates the relationships with account direct sales efforts with Tandem’s field sales team.
• Establishes and consistently reviews account metrics to drive and ensure a high level of execution.
• Serves as internal and external contact to the sales organization for distributor relations and their customer activities.
• Resolves distributor complaints and inquiries in an appropriate and timely manner.
• Keeps the organization informed as to the progress of distribution relationships.
• Provides regular reports to management on revenue metrics, such as sales to-date and sales forecasts.
• Leads the account sales efforts to achieve target revenue goals, including year over year growth objectives.
• Provides input into the design and development of training programs and materials directed towards distributors that support the launch and sale of Tandem products.
• Manages portfolio and identifies opportunities for revenue and margin improvement, market share growth, and improved customer relations; ensure improved margin, and market share.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
• Other duties as assigned.

WHAT YOU'LL NEED:

• Knowledge, skills & abilities:

  • Demonstrated capability in driving corporate strategy through understanding of the market and industry.
  • Strong understanding of the US access environment, including distributors, pharmacies, reimbursement / co-pay support services, payer coverage, pricing.
  • Skilled at negotiating with business partners or management and influencing leaders regarding matters of significance to the organization.
  • Demonstrated ability to effectively communicate complex business challenges and data-driven recommendations.
  • Proven ability to work independently, demonstrating self-motivation to achieve strategic objectives.
  • Understanding of reimbursement methodologies utilized by commercial and government payers under pharmacy benefits.
  • Skilled at effectively communicating department or area issues and results and conducting presentations of technical information concerning specific projects or timelines. Able to gain cooperation of others.
  • Able to prioritize activities and determine when and how to take on new initiatives.