HR Team Lead, MSRB Training

About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)

Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community. https://www.surveymonkey.com/r/FM68GFV

Purpose of the Job:

The Team Lead, MSRB Training will oversee the MSRB Training Team, which provides training, instruction and support to MSRB staff, external business partners, and outside participating agencies.  This position also includes responsibilities in the areas including, internal staff training and implementation support for employers, Board staff, related agencies, and members using the member self-service portal.  The Team Lead will assess MSRB’s continuing training needs in relation to its business processes, changes in retirement law, and new employee orientation.

Essential Functions and Responsibilities:

• Develop, maintain and implement high quality training programs, orientation and educational materials for all levels of MSRB staff within stated deadlines related to Board business operations and in conjunction with MARIS application;
• Support training of external (non-Commonwealth based) employers, local retirement boards in understanding and use of MARIS as it pertains to reporting and certification of data to MSRB;
• Provide ongoing assistance and technical support subsequent to activation of MARIS to employers, members of the retirement system, and related agencies;
• Represent MSRB as needed in training sessions related to employer reporting, benefit calculation, transfer of data from HRCMS and UMass payroll reporting systems, and other functional areas;
• Develop and maintain in conjunction with other MSRB staff and outside vendors educational materials and content for MARIS member self-service portal
• Identify appropriate training media and methodologies;
• Participate in MARIS development and testing sessions;
• Evaluate training programs and analyze results
• Remain current with MARIS program updates and applications
• Remain current with retirement law and rule changes
• Maintain general knowledge of each department within Board;
• Promptly respond to and resolve inquiries from external agencies, retirement boards and retirement system members;
• Adhere to and enforce Treasury and MSRB policies;
• Represent MSRB on behalf of Executive Director as necessary.

Other Duties and Responsibilities:

• Ability to travel, as required, to provide instruction and support to external employers, retirement board and related entities.
• Ability to work flexible schedule

Supervisory Responsibilities:

• Training Team Staff