Client Executive (Vice President)

Job Title: Client Executive (Vice President)

Job Category: Business Development and Marketing

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

CACI is seeking a Client Executive (Vice President) to provide a strategic view of the U.S. Navy Customer base, as well as a clear understanding of key customer and market changes that will affect CACI’s long term (3-5 years) market position and approach.

Responsibilities:

· Maintain key senior relationships across the Navy that help brand CACI and maintain situational awareness of market changes.

· Develop and maintain a long-range opportunity pipeline that will shape and inform current year’s execution plans.

· Represent CACI at trade shows as a panel member, keynote speaker, booth activities and other events that promote the CACI brand.

· Identify potential key hires that CACI should consider based upon their experience, government relationships and where they can fill a critical customer requirement or need.

· Collaborate closely with Business Development (BD) and Capture leaders to ensure messages communicated, information acquired, and overall contact plans result in consistent key customer interactions and results. 

· Maintain detailed knowledge of CACI capabilities that are relevant in the Navy that can be used to solve or meet customer needs.

· Provide opportunity advice and counsel to the BD and Line as they formulate their next and future year opportunity roadmap.

· Function at a more tactical level, when necessary, to support key captures and business development activity. Maintain relationships that also facilitate these tactical engagements.

· Participate in key business development activities such as “Black Hats”, “Competitive Assessments”, “Mid-Course Reviews” and solution development.  

· For Priority Opportunities, such as CEO priorities or key A orders, be the “voice of the customer” throughout the lifecycle of the opportunity. This would include attending all milestone reviews, proposal color reviews and responding to post RFP customer questions (ENs, Discussions, etc.)

· Provide a clear understanding of competitor footprint within the Navy and how it affects CACI’s position and approach on current and future opportunities.

· Collaborate with PMs, product and technical leads to understand state of current programs of the Navy, to ensure that we are providing ‘operational excellence’ and are meeting/exceeding customer needs on current programs.

· Maintain a current list of points of contact across the customer base.

· Perform periodic rounds to customers to fully understand their mission activities and maintain customer relationships.

· Attend customer meetings and participate as needed by providing functional knowledge of our corporate technical and service offerings.

· Be a bridge between the Navy and the CACI program team, assisting in bidirectional understanding.

· Monitor and track requirements from inception to completion, following up with users to ensure quality delivery of products and services.

· Ensure CACI teams are fully updated on all client feedback and are aware of client expectations.

· Manage customer expectations regarding the team’s ability to start work on new projects given the current list of priorities.

· Communicate CACI’s successes and project(s) performance.

· Track reported or identified problems/issues through resolution.

· Monitor delivery trends, review, and manage major incidents, and provide customer feedback to identify common requirements.

· Based on customer missions and feedback, make suggestions to offer new products and services and solutions.

· Gain and maintain functional expertise of th