Production Supervisor - 2nd Shift - Days Off: Sunday, Monday, & Tuesday

 

This role follows a 2nd Shift Schedule, working from 2:45 PM - 1:15 AM, with designated days off on Sunday, Monday, and Tuesday.

 

The Supervisor must execute the production plan as established by the Shift Manager and supervise an assigned team consisting of hourly production leads, production associates, machine leads and machine operators throughout the shift. The Supervisor is responsible for managing the performance of the individuals reporting to their respective team which includes participating in hiring, having coaching discussions, delivering feedback, and conducting performance reviews. Supervisors must be able to oversee multiple activities simultaneously and take ownership of the output of leads and associates working on their team. The Supervisor is responsible for exhibiting a strong working knowledge of all machinery, equipment, and processes and must be able to perform basic troubleshooting processes. The Supervisor must be able to manage and troubleshoot all technological tools used in production (e.g., production tracker, scanners, date coder, etc.). The Supervisor is also expected to work closely with other functions within the facility to execute plant-wide initiatives.

Detailed Responsibilities

Pre-Production Set Up

The Supervisor is responsible for arriving prior to the start of production to receive the day’s production plan from the Shift Manager. The Supervisor must coordinate with their production leads to set up all tables and/or lines prior to the arrival of production associates.

• Receives production targets from Shift Manager. Manages delegation of production tasks to production leads and ensures proper staffing for all tasks
• Works with warehouse team to ensure all product required for production tasks has been dropped to the production floor in the quantities required for the production plan
• Sets up for each activity according to standard operating procedures (SOPs)
• Coaches production leads on set up processes and procedures to ensure that SOPs for table and line set up are followed
• Ensures workstations are setup for each production activity (labeling, portioning, meal bagging) in a manner that ensures we meet production targets
• Shares recommendations for improvements to safety, equipment, and/or SOPs with Continuous Improvement Manager
• Demonstrates leadership during adoption of new processes and continually works to identify opportunities to gain efficiency and improve quality in production 

Portioning and Meal Bagging

The Supervisor is responsible for overseeing the portioning and meal bagging tables/lines and managing the output of their respective lines. 

• Inspects working area and holds team accountable for maintaining a clean, safe work environment and operating in a safe manner
• Ensures all tables are operating according to Home Chef standard operating procedures
• Ensures leads are properly utilizing production sheets and coming prepared to shift with multiple copies, if needed
• Ensures teams are on track to meet production targets for the day
• Verifies that all meal bagging and portioning pods clearly understand what’s expected of them in terms of output and quality standards, as well as tracking progress through the day via internal apps and tracking tools
• Identifies opportunities to improve portioning and meal bagging efficiency and shares ideas with Continuous Improvement team
• Speaks professionally and respectfully to leads and associates and provides on-the-floor coaching and motivation to boost production pace and improve quality
• Anticipates product and packaging shortage issues and works with warehouse and/or runners to deliver more product to the floor to prevent a production halt
• Works with quality team to resolve issues identified related to food safety and/or product quality
• Escalates quality issues that may result in future product shorts to shift manager and procurement
• Takes responsibility for the accuracy of counts conducted by the leads through submissions and physical inventory reconciliation
• Coaches the leads on best practices related to counts, submissions, and usage of Ops Apps
• Demonstrates working knowledge of all production equipment and machinery (date coder, sprinter, PS-125, piston fillers) and can perform basic troubleshooting processes

Shipping

The Supervisor is responsible for overseeing shipping lines. 

• Inspects working area and holds team accountable for maintaining a clean, safe work environment and operating in a safe manner
• Works with warehouse team and runners to ensure all product required