HR Generalist

Position Overview
The HR Generalist serves as the operational backbone of the US HR function at 10Pearls. This hands-on role ensures the accurate and consistent delivery of HR services across the employee lifecycle while maintaining compliance and fostering a high-trust employee experience. You will manage day-to-day HR execution for our distributed US workforce, serving as a reliable point of contact and ensuring processes run smoothly and effectively.

This role is ideal for a detail-oriented professional who excels in a dynamic environment and values clear processes, empathetic employee support, and operational excellence.

Key Responsibilities

HR Operations & Employee Lifecycle Management

• Manage end-to-end onboarding and offboarding for US employees.
• Serve as the primary point of contact for employee HR inquiries, providing timely and accurate support.
• Maintain and update employee records in the HRIS with a high degree of accuracy.
• Coordinate benefits administration, including enrollments, changes, and vendor partnerships.
• Support leave management processes (FMLA, state-specific leaves, and workplace accommodations).

Compliance & Policy Administration

• Ensure adherence to federal, state, and local employment laws across multiple US states.
• Interpret and apply HR policies consistently and fairly.
• Partner with Legal and Payroll teams on compliance-related matters.
• Assist with internal and external audits, reporting, and mandatory filings.

Employee Relations & Support

• Receive, document, and support the resolution of employee relations matters.
• Advise managers on policy application, performance processes, and best practices.
• Assist in conducting confidential investigations under guidance from HR leadership.
• Ensure proper documentation and escalation of sensitive or high-risk issues.

Performance Cycle & Manager Enablement

• Support the administration of performance review cycles and related documentation.
• Guide managers through performance management processes, timelines, and corrective actions.
• Assist with termination processes from a compliance and procedural standpoint.

HR Programs & Initiatives

• Execute HR programs in areas such as performance, engagement, and DEI as designed by HR leadership.
• Coordinate program communications, logistics, and participation tracking.
• Provide feedback on process effectiveness and opportunities for improvement.

Qualifications

• 4–7 years of experience as an HR Generalist, preferably in a distributed or remote workforce environment.
• Strong working knowledge of US employment laws and multi-state compliance requirements.
• Experience supporting remote and hybrid employees; tech industry experience is a plus.
• Exceptional attention to detail and commitment to documentation accuracy.
• Strong interpersonal skills with the ability to exercise sound judgment and discretion.
• Proficiency with HRIS platforms (Workday, BambooHR, UKG, or similar).

Preferred Attributes

• Proactive, solution-oriented, and able to navigate ambiguity.
• Excellent organizational and time management skills.
• High degree of empathy and professionalism in handling confidential matters.
• Professional HR certification (e.g., SHRM-CP) is preferred.

About 10Pearls:  

10Pearls is a global, purpose-driven digital technology partner helping our clients re-imagine, digitalize ‎and accelerate their businesses. As an end-to-end digital partner, 10Pearls helps businesses create transformative ‎digital products incorporating emerging technologies and utilizing our broad expertise in ‎product management, UI/UX, cloud architecture, software development, data science, cybersecurity, and quality assurance. 10Pearls' clients include Global 2000 enterprises, high-growth mid-size ‎businesses, and exciting start-ups across several industries, including healthcare, financial services, ‎energy, education, real estate, and retail. ‎Headquartered in the Washington DC metro area, 10Pearls has a far-reaching global presence with delivery centers in North America, Latin America, Europe, and South Asia.   

The ‎Washington Post has referred to 10Pearls as a double-bottom-line company that balances pro