Major Account Manager - PBI (Branchburg, NJ & Swiftwater PA)
AvantorAbout the role
Job Summary
Under general supervision, responsible for selling products and/or services to a group of clients and identify new and potential customers in order to reach the project profitability and billing levels within an assigned sales territory and/or account. Activities include: negotiation, sale, installation or delivery, and post-sale services. Responsible for securing and maintaining distribution of products and/or services and maintaining effective agreements.Major accounts located in the Branchburg, NJ & Swiftwater, PA territories. Must be able to travel to these locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)
Provide Avantor solutions to customers across assigned market segments.
Manage a territory consisting of many customers across various markets.
Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Avantor's value proposition.
Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Avantor can offer their business.
Work with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment.
Work in conjunction with sales management team providing proposals and implementing sales strategies to achieve sales growth.
Build and sustain relationships with customers and ensure customer satisfaction and loyalty.
Manage Avantor's vast product portfolio and execute and implement company defined sales and marketing strategies.
Expand Avantor's role with existing customers by developing retention strategies illustrating Avantor's value proposition in conjunction with evolving customer requirements.
Leverage available resources to effectively implement company marketing plan, strategies and sales processes.
Represent and develop strong relationships with manufacturers.
Work directly with local manufacturer representatives to develop and continually improve product knowledge, arrive at most favored pricing, and improve account profitability.
Performs other duties as assigned.
QUALIFICATIONS (Education/Training, Experience and Certifications)
College degree or equivalent/applicable experience
3-5 years of experience working in a complex sales environment, where multiple people are involved in the purchasing decision and there is a solution based selling approach
A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach
Business-to-business sales experience, with preference given to those with distribution experience and a scientific background and/or having work in a laboratory or research environment
Demonstrated capability to effectively utilize best in class selling processes (e.g. SPIN, Challenger, Miller Heiman) and technology platforms including Salesforce.com and Qlikview
Holder of a valid Driver's License
KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)
Science or manufacturing research background preferred
Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and staff
Ability to carry on a business conversation with business owners and decision makers
Ability to handle difficult situations and interactions
Ability to work independently and successfully manage time and territory
Excellent analytical skills and ability to sell strategically within an account
Ability to understand individual customer operations
Willingness to travel to customer locations
Computer Knowledge (Microsoft Office)
ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)
Typically works in a home office environment with extensive regional travel to customer locations.
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
A frequent volume of work and deadlines impose strain on routine basis.
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not in
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