Lead Public Safety

This position has shift oversight for the day-to-day protection and security of hospital assets and information as well as the safety of all persons on hospital property. Public Safety officers conduct proactive patrols of all hospital buildings and grounds: preventing fire, theft, vandalism, illegal entry, and bodily harm to patients, visitors, and staff.  Public Safety officers serve as immediate and first responders to crisis situations on a daily basis, and document all safety and security incidents in accordance with department policies and procedures.  This position could have additional responsibilities assigned at the direction of department leadership. 

Hours: 32 hours per week - Day shift

Weekends and Holidays required

Location: MelroseWakefield Hospital

Minimum Qualifications: 

1. High school diploma or equivalent. 

2. Five (5) years of experience in healthcare Public Safety/Security. 

3. Valid state issued driver’s license with at least 1 year of driving experience. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Responsible for maintaining a positive, courteous, professional image through daily actions, attitudes, general conduct, and interactions with others, which promotes trust and a sense of protections and well-being.  Provide positive customer and patients orientated services.   

2. Supervise and direct the efforts of the Public Safety officers assigned to the shift to accomplish the job on a daily basis.  Manage problems that may arise during the shift.  Maintain open lines of communications with the Patient Safety Manager, Facilities Manager, Administrative Nursing Supervisor, and AOC.   

3. Ensure problems or changes in procedures are communicated to the Public Safety staff. 

4. Assist in the proper and thorough training of all assigned Public Safety Officers, through initial shift orientation, the use of a training checklist, regular retraining, and cross training when applicable.   

5. Review all incident reports that occur during the assigned shift and ensure all public safety reports are accurate, complete, and delivered to the Public Safety Manager.  Provide any follow-up actions when needed. 

6. Ensure the site is staffed and shifts are covered with properly trained officers.  Communicate any problems to the Public Safety Manager. 

7. Schedule replacement Public Safety Officers for the shift when a Public Safety Officer fails to report for a shift.  Prior to incurring overtime, or if unable to contact replacement officer(s), contact the Public Safety Manager.   

8. Conduct roll call prior to every shift ensuring scheduled officers are present and in compliance with uniform and grooming standards. 

9. Pass on information to Public Safety Officers on shift concerning events, training, changes in policies and procedures.  Follow-up information gathering requirements from shift personnel. 

10. Review all policies, post orders on a routine basis for updates and changes that may be required.   Ensu