Senior Software Engineering Manager

 About Us:

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. 

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.  

JOB SUMMARY:

The Senior Software Engineering Manager is a key member of the team that brings technical leadership, software architecture and infrastructure guidance, design expertise, and software coding into every aspect of our organization, department, and sprint teams.  Knowledge of and experience in a Scrum environment, software architecture and infrastructure, system and software design, software coding, debugging, quality and general software industry best practices are required.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

• Leadership of Development and QA teams to ensure high quality and on-time product delivery
• Manage software team members, including helping them fulfill professional goals by sharing insight, mentoring, and giving feedback
• Collaborate with Product Management in a Scrum environment
• Provide leadership, architecture guidance, and software development subject-matter expertise to Scrum teams during sprint planning, execution, and retrospectives
• Convey analysis and design of problems, both programmatic and business through clear written and verbal communication
• Responsible for producing and presenting KPIs that measure and monitor the performance of the team and the products using the relevant software development tools
• Must be able to understand and articulate system architecture and infrastructure across various aspects of the business
• Responsible for the SaaS architecture and infrastructure from strategy and development to monitoring and improvements
• Ability to communicate clearly and confidently to the client’s technical leadership during critical incidents
• Provide leadership support and team engagement for client escalations as the fourth escalation tier
• Must be able to provide technical guidance for team that is responsible for identifying under-performing components and determining if optimizations are required taking into consideration change risk, solution clarity, and scope of work
• Must be able to provide technical leadership for team that is responsible for analyzing, identifying, and debugging complex systemic software defects
• Align conduct with the Company’s Code of Ethics and Business Conduct and support the Company’s Ethics and Compliance Program
• Comply with all internal policies and procedures
• Actively participate in Company provided training and education
• Ensure individual compliance with all privacy and security rules and regulations and commit to the protection of all Company confidential information, including but not limited to, Personal Health Information

Knowledge, Skills & Abilities:

• Experience in a software development organization using the Scrum framework
• 5+ years of experience managing a software development organization with increasing responsibility
• 7+ years of hands-on professional software development experience using technologies such as: C# or C++ in a Microsoft Windows environment, SQL in a Microsoft SQL Server environment, Javascript, AngularJS or Angular.io, Node.js, and NoSQL databases (MongoDB or Cosmos DB)
• 5+ years of hands-on professional experience with Microsoft Azure Infrastructure
• 3+ years of professional experience with DevOps pipelines
• Superior problem-solving and debugging skills
• Ability to learn quickly and drive to continually improve knowledge
• Solid understanding of operating systems (Windows or UNIX/Linux)
• Excellent verbal and written communication skills
• 4-year degree in computer science or related field or equivalent experience

DESIRED QUALIFICATIONS:

• Experience in Healthcare IT
• Experience leading globally distributed teams
• Experience leading product development for client-