Referral Development Representative | University Transplant Clinic | Fulltime | Mon - Fri Days Job

Summary

The Referral Development Representative is responsible for planning and implementing marketing and community relations activities for Physician & Referral Services including developing referral sources and maintaining positive relationships with existing referral sources.  Models appropriate behavior as exemplified in MLH Mission, Vision and Values. 

Education/Experience/Licensure

  Education/Formal Training Work Experience Credential/Licensure REQUIRED: High School graduate or equivalent. Minimum of two years of related experience N/A PREFERRED:  N/A N/A N/A SUBSTITUTIONS ALLOWED: N/A N/A N/A

 

Knowledge/Skills/Abilities

• Knowledge of medical staff organization, hospital organization and services, and/or sales/promotion techniques.
• Excellent verbal and written communication skills required for interactions with physicians, physicians’ office staff, management, and administration.
• Ability to work without close supervision and to exercise independent judgement.
• Ability to maintain working relationships with co-workers, other departments or areas.
• Ability to set priorities, coordinate multiple tasks, organize tasks, and maintain control of workflow.
   

Key Job Responsibilities

• Plans, organizes, implements, and monitors referral development activities and operations in assigned area of responsibility to meet department goals and objectives.
• Coordinates and monitors operating policies ad procedures for the assigned area of responsibility.
• Accepts authority and responsibility for staff/customer collaboration to enhance customer service.
• Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.
• Performs other job functions.
   

Physical Requirements

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.