Managing Director, Regional Operations

Reading Partners is changing the education landscape. We are a leader in working to solve the literacy crisis in our country by leveraging community volunteers in under-resourced schools. Our diverse and expansive volunteer base provides one-on-one tutoring to students twice weekly, and our program is proven to help children master the reading fundamentals they need to unlock their potential as successful, happy, and confident readers in school and in life. Our people are our heartbeat and our greatest resource; we are all passionately rallied around our mission to help children become lifelong learners by empowering communities to provide individualized instruction that truly works. Join our stellar, committed team leading the charge to deepen our impact and expand our service. Watch this video to learn more about the mission and core tutoring work of Reading Partners.

The high level:

The Managing Director, Regional Operations (MDRO) plays a critical role in supporting the Regional Operations department in executing Reading Partners’ strategic plan. This department is responsible for all aspects of operations for 7 regions, over 200 AmeriCorps members serving over 7,000 students. At the heart of this department’s work is connecting the work implemented all over the United States with Reading Partners’ national strategy by building the systems and structures necessary to enhance operational excellence and collaboration. 

Reporting directly to the Chief Regional Officer (CRO), the MDRO will serve as a “force multiplier” for the CRO, the Regional Operations team, National Community Engagement (CE), and the National Impact and Service department (NIS) and serves as a key strategic thought partner to these units. The MDRO operates at a tactical, strategic, and operational level. This executive is responsible for driving cross-cutting projects and initiatives that have far reaching impact. Also, this seasoned leader will serve as an ambassador for Reading Partners’ REDI work and ensure that it is inculcated operationally at every level across all regions, while centering students at the heart of our work. They will directly manage the national Community Engagement team (three direct reports) to ensure the operational success of all regions. 

This leader is responsible for supporting the operational success of all regions. The MDRO will take on strategic initiatives to build the systems and infrastructure necessary to enable the Regional Operations department to effectively analyze, strategize, and execute to meet outcomes. As a key strategic partner to the CRO and the Vice President of Regions (VPR), this individual will lead on cross-functional project teams (e.g., finance, executive professional development, and data analysis) in partnership with other Reading Partners departments.

This role is highly complex, requiring exceptional analytical, problem-solving, project management, influencing, and change management skills. Additionally, the MDRO will navigate work streams at Reading Partners and must be able to operate with a high level of discretion and emotional intelligence. Also, the MDRO collaborates with the CRO daily to help provide support to and troubleshoot issues for all Reading Partners regions. 

Location: This position is remote but requires candidates to reside within one of Reading Partners’ operating locations. Reading Partners operat