SVP - Operations Risk Management - 265 Operations Risk Mgmt

FIRSTRUST BANK
RECOGNIZES THE LEADER IN YOU
As one of the region’s foremost community banking institutions, we take pride in fostering leadership.
As a Firstrust employee, your growth is our growth.

For you, that means great benefits, performance-based pay, a meaningful role, and resources to help your success.

For us, that means employees who offer exemplary customer service with a commitment to our values - honesty, integrity and accountability.


JOB SUMMARY:

Provide strategic leadership and operational direction to the Bank's Operational Risk Management function. Ensure that the Bank's BSA/AML/CFT, fraud prevention, physical security, and related compliance programs are effective, well-governed, and aligned with the Bank's risk appetite and strategic objectives. Serve as a senior advisor to the COO and executive leadership on matters of operational risk, financial crime, and regulatory compliance.
Lead the evolution of this function from a primarily reactive and compliance-driven posture to a proactive, data-informed risk management discipline — leveraging technology, automation, and analytics to strengthen detection, improve efficiency, and anticipate emerging threats. Represent the Bank with the highest degree of professionalism and integrity. Over time, expand the scope of this role to serve as the Bank's primary integrating authority across a broadening set of operational risk disciplines.

The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.
JOB DUTIES AND RESPONSIBILITIES:

Leadership and Team Development

• Recruit, develop, and retain a high-performing team; ensure staff have clearly defined responsibilities and are motivated to perform at a professional standard that promotes teamwork, accountability, and continuous improvement.
• Build organizational capacity over time to support both the current scope and the evolving mandate of this role, including identifying future skill needs in areas such as technology integration, data analytics, and expanded risk disciplines.
• Develop and execute departmental strategic plans and goals in alignment with the Bank's overall strategic direction; report progress regularly to the COO.

BSA/AML/CFT and OFAC
• Provide executive oversight of the Bank's BSA/AML/CFT and OFAC compliance programs, ensuring they are risk-based, dynamic, and aligned with current FDIC and interagency BSA/AML examination standards.
• Direct ongoing BSA/AML risk assessment processes — covering products, services, customer types, and geographic risk — ensuring assessments are living documents updated in response to material


changes in the Bank's risk profile, not solely on an annual cycle, and aligned with current FDIC and interagency examination standards.
• Oversee the full BSA/AML operational process including Customer Due Diligence, Enhanced Due Diligence, Risk Rating, Currency Transaction Reporting, Suspicious Activity Filing, exempt and MSB processes, and high-risk client monitoring.
• Ensure the Bank's BSA/AML risk assessment is provided to all relevant business lines, the Board, and senior management, and that its conclusions directly influence transaction monitoring parameters, CDD procedures, SAR decision-making, training priorities, and resource allocation.
• Maintain current knowledge of BSA/AML, OFAC, CIP, and all related regulatory requirements; monitor legislative and regulatory developments and report material developments to the BSA/AML Officer and executive leadership.

Fraud and Loss Prevention
• Provide strategic oversight of the Bank's fraud detection and loss prevention programs, including the Overdraft Privilege Program, fraud case management, and loss reporting and recovery.
• Transform the current fraud case-handling environment by evaluating, recommending, and implementing a modern, automated case management platform that unifies all payment channels, strengthens investigative efficiency, and supports an adaptive, data-driven fraud strategy.
• Assess and optimize the Bank's electronic funds transfer monitoring capability, with a priority objective of bringing existing transaction monitoring systems to live, in-line operation and extracting full value from currently deployed platforms before evaluating additional tooling.
• Drive a shift toward predictive and proactive fraud detection through greater use of real-time monitoring, behavioral analytics, transaction scoring, and risk-tiered controls — enabling faster access for legitimate customer activity while reducing reliance on after-the-fact detection.
• Continuously review, monitor, and enhance fraud-prevention rules across all pay