HEALTH SUPPORT SPECIALIST - 64086237

Requisition No: 873141 

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64086237

 Pay Plan: Career Service

Position Number: 64086237 

Salary:  $34,760.00 to $36,500.00 

Posting Closing Date: 04/12/2026 

Total Compensation Estimator Tool

This is a Career Service (CS) Health Support Specialist position working for the Lee County Health Department.

 

The incumbent of this position provides administrative support to DOH-Lee Women, Infants and Children Program. This employee is at risk for exposure to blood-borne pathogens. This position may serve clients that speak only Spanish, Creole, or other languages.  It may require performance of interpreter duties if bi-lingual, or implementation of the Department’s Limited English Proficiency Plan. Travel to all sites may be involved in the performance of duties. 

 

CLERICAL DUTIES:

Operates the FL-WiSE computer terminals/scanners/signature pads/card readers/pin pads. Interviews participants for demographics, WIC income eligibility and immunizations; issues benefits, special formula and EBT cards.  Instructs participants on redemption procedures, rights and obligations, program procedures, vendor/participant concerns.  Provides interactive newsletter contact and voter registration compliance.  Responsible for security, inventory, storage, and accurate completion of special formula, EBT card issuance log, and supply orders.  Participates in end of the month inventory.  Completes precertification screen for anyone walking in and requesting a WIC appointment. Adheres to all WIC regulations, policies and procedures set forth in DOH 150-24, and other guides and manuals designated for the position.

 

HEALTH SUPPORT:

Collects and records medical data (height/length, weight, and hemoglobin levels) of WIC clients in accordance with DHM 150-24.  Transcribes all medical data to the FL-WiSE system.  Completes the Lab/Anthro screen with proper measurement conversions for women, infants and children.  Reviews client’s immunization records and documents information in the Immunization/Blood work screen of the FL-WiSE system in accordance with DHM 150-24 and manuals.  Calibrates anthropometric equipment per DHM 150-24 manual, when needed.  Properly maintains bio-hazardous materials according to FDOH and CHD requirements. Follows FDOH and Lee CHD policies regarding prevention of blood borne pathogen transmission.  Cleans electric breast pumps returned to the site per department policy.

 

NUTRITION QUESTIONNAIRES:

Documents responses to intake nutrition history in the FL-WiSE System.

 

CLIENT SERVICES:

Provides information to the public regarding the WIC Program, classes and/or other program events.  Provides information on community assistance agencies.  Completes weekly call backs as directed.

 

BREASTFEEDING:

Protects, promotes and supports breastfeeding.  Refers client to appropriate site for breastfeeding information, concerns and/or breast pump loan.  Works Breastfeeding Report as directed by supervisor.

 

ADMINISTRATION:

Participates in ongoing nutrition education and outreach activities with local agency.

 

Performs other duties as assigned.

 

Required Knowledge, Skills, and Abilities:

• Knowledge of principles, practices & procedures
• Knowledge of correct spelling, punctuation & grammar usage
• Knowledge and experience performing anthropometrics.
• Knowledge of standard business formats & styles for letters & business forms
• Skill in operating a personal computer
• Ability to operate general office equipment
• Ability to follow office procedures & practices
• Ability to organize & maintain filing systems
• Ability to handle telephone calls in a courteous & effective manner
• Ability to plan, organize & coordinate work assignments & communicate effectively verbally & in writing
• Ability to establish & maintain effective working relat