Renewal Contract Specialist I

Job Description

SBMA, a third-party administrator, is an affordable ACA-compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of its personal service, implementation speed, and innovative benefits coverage approach.

The Renewal Contract Specialist I provides essential administrative support by managing the document signing and processing workflow. This role ensures accuracy, organization, and timely completion of paperwork while coordinating with brokers, clients, carriers, and internal departments. The position plays a key role in maintaining smooth day-to-day operations and supporting overall team efficiency.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

RESPONSIBILITIES AND DUTIES (including but not limited to):

· Distribute renewal and new business paperwork using the electronic signing system.

· Maintain accurate filing and organization of documents within shared team folders.

· Process and complete amendment requests for existing client accounts.

· Track and monitor the status of signing requirements with broker partners, group contacts, and carriers to ensure timely completion.

· Coordinate with internal team members across departments to support workflow efficiency and resolve document-related needs.

· Assist in identifying and implementing process improvements to enhance administrative efficiency.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

REQUIRED EDUCATION AND EXPERIENCE:

· Familiarity with electronic signing software (e.g., DocuSign).

· Basic knowledge of the health insurance renewal process preferred.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

PREFERRED EDUCATION AND EXPERIENCE:

· Prior experience in health insurance, employee benefits, or related administrative role.

· Experience working with brokers, carriers, or third-party administrators

· Knowledge of captive insurance or group benefits processes.

· Demonstrated ability to work both independently and collaboratively in a team environment.

KNOWLEDGE, SKILLS AND ABILITIES:

· Strong attention to detail and accuracy in document processing.

· Excellent organizational skills with the ability to manage multiple tasks and deadlines.

· Effective verbal and written communication skills.

· Flexibility and adaptability to evolving processes and workflows.

Pay Details:

The base compensation range for this position is $26 - $28. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.