Jobs and Careers

Senior Account Executive

United StatesRemotefull_timeVerifiedPosted 23 Sept 2024

About the role

Company Description

What took you so long!? We’ve been waiting for you. Yep, you read that right. We are looking for you to bring authentic self to work every day because we know it’s not what you do that makes you different, it’s how you do it that makes you truly unique. And we’re not just saying it, our people think that too— that's why we’re a 2023 Ad Age Best Places to Work agency.

We know you are not your resume; we understand you are not your work, and we respect that you are so much more than a job description. You are you.

We’re interested in you—are you interested in us? Keep reading and let us know.

At Razorfish Health, we are fueling the practice of modern medicine. RFH is built for the modern age of medicine. We have a deep commitment to science, technology, and innovation to help healthcare providers and patients make better connections for better outcomes. Our focus is on future trends and disruptors that will shape how medicine is practiced today, creating a healthier tomorrow.

We support that promise with 300+ employees across three office locations in New York City // Philadelphia // Chicago and many remote employees. We want our talent to be comfortable while they are connected, so we have instituted a Connect From Anywhere (CFA) policy. We empower our employees to choose a work environment that is the best fit for them: working remotely, in the office, or a combination of both. We have 14 team members with MDs, PharmDs, or PhDs and 5 of the top 8 pharma companies on our roster.

Web: Razorfish.Health | Instagram: @RazorfishHealth | LinkedIn: razorfish-health | Facebook: Razorfish Health

Job Description

Razorfish Health is seeking a Senior Account Executive who executes flawlessly, prioritizes attention to detail, and exhibits professional and motivating behavior. The SAE will be responsible for executing the administrative and strategic tasks needed for not only the account team, but for the agency client as well.

Agency Operations

Finances: Own the daily account work on the brand including budgets and bills. Familiarity with and adherence to agency financial and operating procedures and policies. Maintains accurate, organized files
Troubleshoot: Be solution oriented. Bring problems to the attention of management
Team leadership: Have a positive influence on internal, cross-capability team

Knowledge

Solid understanding of the brand, category, and at least 2 media channels
Continuously learning technology
Adhere to and be an advocate for agency process. Identify issues and contribute to problem resolution

Strategy

Competitive positioning: Understand client positioning and strategy thoroughly; have solid competitive knowledge
Informing: Keep team informed of changes in client/competitive climate. Communicate clearly and frequently
Planning: Research on category, competitive data, and therapeutic areas.

Tactics and Execution

Contribute thoughtfully to the brand tactical planning and creative process
Work with account team to execute plan tactics
Be responsible for accurate and thorough documentation: status reports, contact report, timelines; take ownership of day-to-day tactics and executions within agency
Develop strong and positive working relationships with project management, creative, finance, and other departments

Client Relationship

Communications: Attend client meetings and provide timely follow-up (eg, contact reports). Synchronize communications between account teams, vendors, and clients
Presentations: Organize/manage and have experience in leading client presentations. Influence and diplomacy in written and verbal communications. Effective but concise communications.
Relationship: Be able to communicate directly and frequently with client autonomously. Build rapport and credibility with client peer based on trust and expert counsel. Effectively manage difficult conversations.
Work with client to execute advertising and marketing plans