At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Lippincott - 303 Lippincott Drive

Remote Type:

On-Site

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Job Information:

Summary:

Responsible for programmatic support of the assigned service line including project management and program development, as well as monitoring and facilitation of process changes.  Project management may include short or long term assignments to specialty areas within the service line to achieve and maintain certification by an outside body (TJC, IAC, etc.) or internal initiatives.  Program development includes direct oversight of operations (patient navigation, scheduling, and follow up) as well as facilitating new advancements in care with physicians, nursing and other care team members.  Responsible to analyze research and quality data from internal and external sources and drive process changes to improve patient care and efficiency within the service line. Drives the processes for monitoring performance, reviewing performance as compared to benchmark/goal and developing action plans for accountability and compliance. Assures Compliance and continued readiness for all regulatory agencies.  Drives the service line or program specific certification(s) as needed.  Serves as the organizational expert for clinical outcomes and expectations for the service line across the continuum of care.  Responsible for collaborating with operational leaders, appropriate Medical Directors, Medical Staff Department Chairs/Section Heads and with facility Quality Directors.  Provides timely updates on trends, critical issues, and quality issues to the service line leader. Provides input into the annual service line strategic plan development process. 

Position Responsibilities:

Responsible for the development and implementation of a project and program plans for the service line that are aligned with the service line strategic plan and has initiatives that have clear objectives, action items, accountability, timeliness and metrics to support plan execution. Involves the appropriate stakeholders in plan development, monitoring and execution.

Researches best practice, evidenced based standards, practice bulletins and national recommendations, regulatory and accreditation requirements and uses this research to support standardization of clinical practice within the service line and across the system.  This support may include the development of clinical policies and/or protocols that provide clear guidelines to reduce variation of practices, improve efficiencies, improve patient satisfaction and outcomes. Responsible for working with key stakeholder to educate on policy and practice changes and supporting imp