Production Service Systems Administrator (OCI)

As part of the Operational Engagement programs you will be instrumental in fostering a culture of Production Service Systems Administrator for horizontal activities and DevOps for products and tools across our global operations teams. The team you work in will have diverse expertise in systems, networking, and software development to provide the stability, performance and reliability our customers need. We work with multiple service development teams, identifying cross-team issues which create risk for operations across the organization and resolving those issues with a mixture of engineering, troubleshooting expertise, and general operational guidance. Your role also requires communication and organizational skills. You are an interface between DevOps Tools, application teams that implement OCI services. You will operate and maintain the solutions that directly contribute to our internal customer’s success.

The role requires skills in the following areas: Production Service Systems Administrator, Cloud infrastructure Virtual Networking, Linux, CI/CD. Additional skill sets that are appreciated are Python, Terraform, automation and knowledge of networking and services running on cloud platforms. The role’s primary focus is operation and maintenance for infrastructure and services. In addition, this role is responsible for complex problem resolution, creating and improving procedures and facilitating communication. Other duties include researching, proofing, and authoring technical documentation that are beneficial to the company. This is a great career opportunity for a highly motivated individual who wants to extend and utilize their solid and broad skills.

Responsibilities will include working with a global team of SRE’s, Network Engineer and developers to provide a complete solution. You will also work with development teams for configuration, monitoring, self-healing and alerting will be a continual challenge. The team you work in will have diverse expertise in systems, networking, and software development to provide the stability, performance, and reliability for our customers need. We work with multiple service development teams, identifying cross-team issues which create risk for operations across the organization and resolving those issues with a mixture of engineering, automation, troubleshooting expertise, and general operational guidance.

Career Level - IC2

As a member of our global team, you will:

• Deploy, operate and maintain large-scale cloud build in a cloud native environment.
• Maintains and supports existing applications, systems, environments, and/or services.
• Owns metrics, KPIs, and visualizations for a feature
• Improve our offerings through performance and reliability analysis
• Aid in testing to improve performance, availability and scalability of services based on test plan provided.
• Assist in building and maintaining CICD pipeline 
• Diagnose and resolve issues in the build pipeline
• Anticipate the future and deliver those concepts to reality
• Participate in a global break-fix rotation on Call

What we'll give you:

• Exposure to mind blowing large-scale cutting edge systems.
• Resources of a large, global operation while still having the small, start-up feel of a smaller team day to day
• New skills and competencies working with our vast cloud product offerings
• Ongoing extensive training and skills development to further your career aspirations
• Incredible benefits and company perks
• An organization filled with smart, enthusiastic, and motivated colleagues
• Opportunity to impact and improve our systems and delight our customers

Minimum Qualifications: 

• Must have a minimum of 1-4 years of experience in Systems Engineering, DevOps or SRE roles running large-scale infrastructure, cloud or web services.
• Must have a good understanding of Cloud Infrastructure and Virtual Networking.
• Must have experience with scripting languages (e.g., Python, Bourne Shell, Bash, PowerShell) 
• Experience working in closely held/confidential environments.
• Must have experience in operating CI/CD pipelines that build and deliver services on cloud.
• A mind focused on systems reliability, automation, and improvement.
• Experience with desktop support, VDI and troubleshoot issues with their workstations/laptops.
• Motivation to collaborate with your local and global teams.
• Must have experience with Linux, Windows OS
• Must be a U.S. Citizen or Permanent Resident. Must be legally authorized to work in the U.S. and not require visa sponsorship now or in the future.
• Required to work 100% ONSITE in a secured facility located in Denver-CO.