Service Design Engineer - Electric Propulsion

Job Description

Work Arrangement:

• This role is categorized as hybrid. This means the successful candidate is expected to report onsite in Warren three times per week, at minimum, with occasional visits to Pontiac as needed.

• This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate

The Role:
The Service Design Engineer – Electric Propulsion will develop, validate, and implement common serviceability strategies, service part release/information and change management over the product across multiple propulsion families. In addition, will represent Aftersales Engineering during the propulsion development process, and partner with product engineering in the assigned Propulsion system development team(s).

What You’ll Do:

• Create service deliverables for assigned vehicle commodity including special service tools and procedures, and lead projects as required

• Communicate and advocate service technical requirements for serviceability in various engineering teams and forums

• Seek opportunities for innovation by executing on new ideas and implementing continuous improvement initiatives to achieve warranty cost avoidance targets, including developing, documenting, and resolving service issues by using data and business case analysis

• Works efficiently and effectively cross functionally with individuals and teams to tackle a problem or complete a project

• Exhibits appropriate interpersonal styles and communication methods to work optimally with business partners to meet mutual goals

• Develops and maintains constructive and cooperative working relationships with others and seeks out opportunities for collaborative experiences to help accomplish organizational goals

• Able and willing to learn quickly

• Holds themselves and others accountable for demonstrating GM’s core behaviors

Additional Job Description

Your Skills & Abilities (Required Qualifications):

• Knowledge of vehicle systems and components, specifically electric propulsion/drive units

• Oral and written communication skills

• Understand math/drawings/prints/specifications

• Ability to adapt to change, deal with ambiguity, and a forward-thinking environment

• Comfortable working with cross-functional teams

• Bachelor's Degree in Engineering or Automotive Technology, or equivalent experience

What Will Give You A Competitive Edge (Preferred Qualifications):

• Electric systems and/or automotive service experience

• Previous experience working with GM systems/tools

• Understanding of automotive service practices and procedures

• Hands on experience in automotive diagnosis and repair

• Manufacturing or vehicle engineering experience

• Proficient with Microsoft Office Products

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;